About the System

CITC provides the online system for licensing and approval services of communications and information technology equipment to make available all services related to using and importing devices and enabling the citizens to easily request these services and reduce the time required for the procedures of reviewing these requests by CITC technical team. The various functions of this system are designed to enable all concerned parties in utilizing the available services without referring to the CITC offices.

Targeted Audience

This guide is prepared for the following users:

·         Individuals in general

·         Government entities

·         Research foundations

·         Companies inside and outside Saudi Arabia

Guide Categories

This guide is categorized into 6 main chapters, and each chapter contains a group of functions and features the site provides to users. The following is an overview on each of these chapters.

Document Conventions

In order to help you understanding this guide thoroughly, the following table describes the different styles and conventions used throughout the guide.

HOME PAGE

The licensing and approval system for communications and information technology equipment home page is classified into a number of sections. These sections include:

·         General information useful for new users who want to have an idea about CITC activities and register on its website.

·         Other features and links that enable individuals and entities registered on the system to utilize the services provided by CITC through this system at any time.

Figure 1: Licensing and approval system for communications and information technology devices homepage

A detailed description for some of the features and links provided to website users on the homepage is below:

Register Now

For a new user (individual or entity) to utilize the services of the licensing and approval system for communications and information technology equipment, first they have to create their own system account.

To create a new account on CITC system

·         At the bottom of the CITC system homepage, click Register Now. For information about account creation and system registration, refer to the chapter titled Registration in this guide.

Hello visitors

This section provides an overview of the website usability for CITC clients.

Login

In this section you can:

·         Access the system using user (individual or entity) credentials (username and password).

·         Retrieve password if you forget it

To access the system

1.    In the Login section, in the Username text box, type the username you entered during the registration process (for more information, refer to the chapter titled Registration ).

2.    In the empty text box, type the password you provided during the registration process (for more information, refer to the chapter titled Registration ).

3.    Click Login .

To retrieve the password In the Login section, click Forget Password . The following page opens.

Figure 2: Forget Password page

4.    In the Please Enter Your Email text box, type your email address through which you want to receive the email containing the change password link. The change password link is sent to your email address.

5.    After typing your email, click Send .

E-Services

The E-Services section displays an icon for each of the services provided by the system to its users. Clicking these icons move the user to the service request form. These services include:

·         Device Approval : For more information about submitting a device approval request, refer to Submitting a Device Approval Request.

·         Certificate Conformity : For more information about submitting an approval certificate request, refer to Submitting an Approval Certificate Request.

·         Custom Clearance : For more information about submitting a customs clearance request, refer to Submitting a Customs Clearance Request.

Query

This section includes:

·         Approved Devices: If the user clicks this button they move to the CITC approved devices search page. For more information about searching for approved devices, refer to the chapter titled by Approved Devices

·         Requests Query: If the user clicks this button they move to e-services and licensing requests query page, where the user can track the status of the requests submitted to CITC through the system. For more information about tracking the status of requests, refer to Requests Query.

Important Links

This section displays a list of websites related to communications and information technology, such as a direct link to the King Abdulaziz City for Science and Technology .

Contact Us

The user, whether registered or not, can submit suggestions or inquiries to site administrators by following these steps:

1.    In the E-Mail text box, type the e-mail address through which you wish to receive the answer to your suggestions/inquiries. If you have a system account, the e-mail recorded in your account information appears automatically.

2.    In the Subject text box, type a subject for your message.

3.    In the Message text box, type your detailed message.

4.    Click Send .

REGISTRATION

CITC provides various services related to examining, licensing and approving devices. These services are available for government entities and research foundations, as well as private companies inside and outside Saudi Arabia. Individuals unaffiliated with entities or companies can also utilize these services. For entities, companies and individuals to utilize the services provided, they have to register on the CITC website, i.e. create website accounts.

Individual Registration

The licensing and approval system for communications and information technology equipment enables any individual unaffiliated with any entities to create a system account in order to submit requests for e-services.

To register an individual

1.    On the licensing and approval system for communications and information technology devices homepage,

·         At the bottom of the page, click Register Now .

Or

·         At the top of the page, click the Register link.

The Registration page opens as shown in the following figure.

Figure 3: Registration page

2.    In the Registration page (previous figure), click Individual Registration . The page Individual opens to register individuals.

Figure 4: Individual Registration

3.    Click the name of each of the following sections to display the fields it contains, and then enter the detailed information required.

·         Personal Information

·         Address and Contact Information

·         Credentials Information, Conditions and System Information

·         Usage Licenses

·         Other Required Attachments

·         Comments

Personal Information

In the Personal Information section, you can enter your personal information such as your name, date of birth, position, ID number and other similar information as shown in the figure below. Also you can enter the National ID with birth date or the Iqama number with expiry date.

Figure 5: Personal Information

Address and Contact Information

In the Address and Contact Information section, you can enter information such as your place of residence or work along with contact information for these places.

Figure 6: Address and Contact Information

To add your address

·         Through “ Address and Contacts ” section, enter your contact information such as Country, Address, City, Mobile Number, etc.

Credentials Information, Conditions and System Information

In the Credentials Information, Conditions and System Information section, you can enter information required for website access (such as User Name, Password, etc.) as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.

Figure 7: Credentials Information, Conditions and System Information

After entering credentials information, read the system’s Conditions and General Rules then select the I Confirm that I have read and accepted the Terms and Condition of Using the Licensing and Approval System for Communication and Information Equipment check box.

Attachments and Comments

In the Attachments and Comments section, you can upload any other documents related to you and your activities. Moreover, you can enter any comments or notes regarding the account you created.

Figure 8: Upload Attachments and Add Comments

To upload attachments and add comments

1.    In the Attachments and Comments section, under Usage Licenses , click Upload . The Usage License pop-up window opens.

Figure 9: Usage License pop-up window

2.    On Usage License Pop-up window, in Type drop-down list, select the file type you need to upload.

3.    Under Choose File , click  icon and navigate your PC to the needed file.

4.    In the Comments and Attachments section, under Other Required Attachments , click Upload and repeat the previous steps to upload the required files.

5.    In the Comments and Attachments section, under Comments , add your comment.

After you finish entering all required information for creating an individual account, click Submit at the bottom on the Individual page in order to send the account creation request to the concerned officials at CITC.

Entities Registration

The licensing and approval system for communications and information technology devices enables government entities, research foundations and private companies (inside and outside Saudi Arabia) to create a system account in order to submit requests for e-services.

Research Foundation Registration

The licensing and approval system for communications and information technology equipment enables research foundations inside Saudi Arabia to create a system account in order to submit requests for e-services.

To register a research foundation account

1.    On the licensing and approval system for communications and information technology equipment homepage,

·         At the bottom of the page, click Register Now .

Or

·         At the top of the page, click the Register link.

The Registration page opens as shown in the following figure.

Figure 10: Registration page

2.    In the Registration page (previous figure), click Research Foundation Registration . The page Organization opens to register a research foundation.

Figure 11: Research Foundation Registration page

3.    Click the Registration Application Form link to download this form, then fill it in and upload it.

4.    Click the name of each of the following sections to display the fields it contains, then type the detailed information required.

·         Main Information

·         Contact Person Information

·         Conditions and System Information

·         Attachments and Comments

Main Information

In the Main Information section, enter the main information of the research foundation, namely the budget code, Arabic name and English name as shown in the figure below.

Figure 12: Main Information section

In the Address and Contact Information section, you can enter the foundation addresses and contact information.

To add a research foundation address

·         In the Main Information section, under Address and Contacts, enter the detailed address and contact information (phone and fax) of the research foundation.

Figure 13: New Address and Contact Information window

Contact Person Information

In the Contact Person Information section, you can enter the contact information of the competent official at the organization.

Figure 14: Contact Person Information section

To add a contact person information

1.    In the Contact Person Information table, click. The New Contact Person Information window opens.

Figure 15: New Contact Person Information window

2.    Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click Save .

Conditions and System Information

In the Conditions and System Information section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.

Figure 16: Credentials Information, Conditions and System Information section

After entering credentials information, read the system’s Conditions and General Rules then select the I Have Read the Terms and Conditions check box.

Attachments and Comments

In the Attachments and Comments section, you can upload other documents related to the research foundation activity as well as upload the files of the government documents for the research foundation. Also, you can add any comment regarding your created account.

Figure 17: Other Required Attachments section

To upload other required attachments

1.    In the Comments and Attachments section, under Other Required Attachments , click Upload . The Other Required Attachments window opens.

Figure 18: Other Required Attachments window

2.    In Other Required Attachments window, in Type drop-down list, select the file type you need to upload.

3.    Under Choose File , click  icon and navigate your PC to the needed file.

4.    In the Comments and Attachments section, under Commitment , click Upload and repeat the previous steps to upload the required files.

5.    In the Comments and Attachments section, under Comments , add your comment.

After you finish entering all required information for creating a research foundation account, click Submit at the bottom on the Organization page in order to send the account creation request to the concerned officials at CITC.

Government Entity Registration

The licensing and approval system for communications and information technology equipment enables Saudi government entities to create a system account in order to submit requests for e-services.

To register a government entity account

1.    On the licensing and approval system for communications and information technology equipment homepage,

·         At the bottom of the page, click Register Now .

Or

·         At the top of the page, click the Register link.

The Registration page opens as shown in the following figure.

Figure 19: Registration page

2.    In the Registration page (previous figure), click Government Entity Registration . The Organization page opens to register a government entity.

Figure 20: Government Entity Registration

3.    Click the Registration Application Form link to download this form, then fill it in and upload it.

4.    Click the name of each of the following sections to display the fields it contains, then type the detailed information required.

·         Main Information

·         Contact Person Information

·         Conditions and System Information

·         Attachments and Comments

Main Information

In the Main Information section, enter the main information of the government entity, namely the budget code, Arabic name and English name as shown in the figure below.

Figure 21: Main Information section

In the Address and Contact Information section, you can enter the entity addresses and contact information.

To add a government entity address

·         In the Main Information section, under Address and Contact , enter the detailed address and contact information (phone and fax) of the government entity.

Figure 22: New Address and Contact Information window

Contact Person Information

In the Contact Person Information section, you can enter the contact information of the competent official at the entity.

Figure 23: Contact Person Information section

To add contact person information

1.    In the Contact Person Information table, click. The New Contact Person Information window opens.

Figure 24: New Contact Person Information window

2.    Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click Save .

Conditions and System Information

In the Conditions and System Information section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.

Figure 25: Credentials Information, Conditions and System Information section

After entering credentials information, read the system’s Conditions and General Rules then select the I Have Read the Terms and Conditions check box.

Attachments and Comments

In the Attachments and Comments section, you can upload other documents related to the governmental foundation activity as well as upload the files of the government documents for the governmental foundation. Also, you can add any comment regarding your created account.

Figure 26: Attachments and Comments section

To upload attachment and add comments

1.    In the Comments and Attachments section, under Other Required Attachments , click Upload . The Other Required Attachments window opens.

Figure 27: Other Required Attachments window

2.    In Other Required Attachments window, in Type drop-down list, select the file type you need to upload.

3.    Under Choose File , click  icon and navigate your PC to the needed file.

4.    In the Comments and Attachments section, under Commitment , click Upload and repeat the previous steps to upload the required files.

5.    In the Comments and Attachments section, under Comments , add your comment.

After you finish entering all required information for creating a government entity account, click Submit at the bottom on the Organization page in order to send the account creation request to the concerned officials at CITC.

Company inside KSA Registration

The licensing and approval system for communications and information technology devices enables companies inside KSA to create a system account in order to submit requests for e-services.

To register a company inside KSA account

1.    On the licensing and approval system for communications and information technology devices homepage,

·         At the bottom of the page, click Register Now .

Or

·         At the top of the page, click the Register link.

The Registration page opens as shown in the following figure.

Figure 28: Registration page

2.    In the Registration page (previous figure), click Company inside KSA . The Organization page opens to register a company inside KSA.

Figure 29: Company inside KSA Registration page

3.    Click the Registration Application Form link to download this form, then fill it in and upload it.

4.    Click the name of each of the following sections to display the fields it contains, then type the detailed information required.

·         Main Information

·         Contact Person Information

·         Conditions and System Information

·         Attachments and Comments

Main Information

Through “ Main Information ”, section, you can provide the following:

·         Commercial Information

·         Company Information

·         Address and Contact

Figure 30: Main Information Section

In the Commercial Information section, you can enter the company’s basic commercial information such as the commercial registry number and company activity as shown in the figure below.

Figure 31: Commercial Information section

Through “ Main Information ”, you can provide company name in Arabic and English.

Figure 32: Company Information

In the Address and Contact Information section, you can enter the company addresses and contact information.

To add company address

·         In the Main Information section, under Address and Contacts , enter the detailed address and contact information (phone and fax) of the company.

Figure 33: New Address and Contact Information window

Contact Person Information

In the Contact Person Information section, you can enter the contact information of the competent official at the company.

Figure 34: Contact Person Information section

To add contact person information

1.    In the Contact Person Information table, click. The New Contact Person Information window opens.

Figure 35: New Contact Person Information window

2.    Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click Save .

Conditions and System Information

In the Credentials Information, Conditions and System Information section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.

Figure 36: Credentials Information, Conditions and System Information section

After entering credentials information, read the system’s Conditions and General Rules then select the I Have Read the Terms and Conditions check box.

Attachments and Comments

In the Attachments and Comments section, you can upload other documents related to the company activity as well as upload the files of the government documents for the company. Also, you can add any comment regarding your created account.

Figure 37: Other Required Attachments section

To upload other required attachments

1.    In the Comments and Attachments section, under Other Required Attachments , click Upload . The Other Required Attachments window opens.

Figure 38: Other Required Attachments window

2.    In Other Required Attachments window, in Type drop-down list, select the file type you need to upload.

3.    Under Choose File , click  icon and navigate your PC to the needed file.

4.    In the Comments and Attachments section, under Commitment , click Upload and repeat the previous steps to upload the required files.

5.    In the Comments and Attachments section, under Comments , add your comment.

After you finish entering all required information for creating a company inside KSA account, click Submit at the bottom on the Organization page in order to send the account creation request to the concerned officials at CITC.

Company outside KSA Registration

The licensing and approval system for communications and information technology equipment enables companies outside KSA to create a system account in order to submit requests for e-services.

To register a company outside KSA account

1.    On the licensing and approval system for communications and information technology equipment homepage,

·         At the bottom of the page, click Register Now.

Or

·         At the top of the page, click the Register link.

The Registration page opens as shown in the following figure.

Figure 39: Registration page

2.    In the Registration page (previous figure), click Company outside KSA . The Organization page opens to register a company outside KSA.

Figure 40: Company Outside KSA Registration page

3.    Click the Registration Application Form link to download this form, then fill it in and upload it.

4.    Click the name of each of the following sections to display the fields it contains, then type the detailed information required.

·         Main Information

·         Contact Person Information

·         Conditions and System Information

·         Attachments and Comments

Main Information

Through “ Main Information ”, section, you can provide the following:

·         Commercial Information

·         Company Information

·         Address and Contact

Figure 41: Main Information

In the Commercial Information section, you can enter the company’s basic commercial information such as the commercial registry number and company activity as shown in the figure below.

Figure 42: Commercial Information section

Company Information

Through “ Main Information ”, you can provide company name in Arabic and English.

Figure 43: Company Information

In the Address and Contact Information section, you can enter the company addresses and contact information.

To add company address

·         In the Main Information section, under Address and Contacts , enter the detailed address and contact information (phone and fax) of the company.

Figure 44: New Address and Contact Information window

Contact Person Information

In the Contact Person Information section, you can enter the contact information of the competent official at the company.

Figure 45: Contact Person Information section

To add contact person information

1.    In the Contact Person Information table, click. The New Contact Person Information window opens.

Figure 46: New Contact Person Information window

2.    Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click Save .

Conditions and System Information

In the Credentials Information, Conditions and System Information section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.

Figure 47: Credentials Information, Conditions and System Information section

After entering credentials information, read the system’s Conditions and General Rules then select the I Have Read the Terms and Conditions check box.

Attachments and Comments

In the Attachments and Comments section, you can upload other documents related to the company activity as well as upload the files of the government documents for the company. Also, you can add any comment regarding your created account.

Figure 48: Other Required Attachments section

To upload other required attachments

1.    In the Comments and Attachments section, under Other Required Attachments , click Upload . The Other Required Attachments window opens.

Figure 49: Other Required Attachments window

2.    In Other Required Attachments window, in Type drop-down list, select the file type you need to upload.

3.    Under Choose File , click  icon and navigate your PC to the needed file.

4.    In the Comments and Attachments section, under Commitment , click Upload and repeat the previous steps to upload the required files.

5.    In the Comments and Attachments section, under Comments , add your comment.

After you finish entering all required information for creating a company outside KSA account, click Submit at the bottom on the Organization page to send the account creation request to the concerned officials at CITC.

E-SERVICES

This chapter is about how a registered system user can submit a request for e-services available on the website by CITC. The requests include:

·         Device Approval Request

·         Approval Certificate Request

·         Custom Clearance Request

·         Device Marketing Request

Submitting a Device Approval Request

Registered system users (individuals or organizations) can submit a device approval request.

To submit a device approval request

1.    In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click E-Services .

Figure 50: E-Services page

2.    In the E-Services page, click Device Approval .

Figure 51: Device Approval Service page

The Device Approval Service page enables you to enter the detailed and technical information of the device to be approved through the following sections:

·         Check Device Approval

·         Basic Information

·         Technical Info

·         Attachments and Comments

Check Device Approval

You are requested to provide the following information to check device approval.

To check device approval

1.    In the Product Model text box, enter the name of the device you want to approve.

Figure 52: Check Device Approval

2.    In the Manufacturer dropdown menu, select the company producing the device.

3.    Click on the name of each of the sections above to display the fields it contains, then enter the required detailed information.

Basic Information

The Basic Information section allows you to enter the device’s basic information, such as:

·         Product name in Arabic and English

·         Device type, as in its basic attribute such as analog or digital

·         Device description

·         ILAC Lab and Institute

·         Customs Tariff Code

Figure 53: Basic Information section

Technical Information

Through “Technical Info” section, you can provide the following information:

·         External Antenna Gain dBi, dB

·         CITC Technical Specifications

·         Operating Frequency & Transmitted Power

Figure 54: Technical Info Section

Select the checkbox next to the item you need to add.

Figure 55: CITC Technical Specifications

The Operating Frequency and Transmitted Power section enables you to enter the device technical information, such as operating frequencies range (from and to) and maximum transmit power for each range.

Figure 56: Operating Frequency and Transmitted Power section

To add operating frequency and maximum transmitted power

1.    In the Operating Frequency and Transmitted Power table, click. The New Frequency window opens.

Figure 57: New Frequency window

2.    In the New Frequency window (previous figure), enter the operating frequency information as shown in the figure above, and then click Save .

Figure 58: New frequency information

Attachments and Comments

Through “ Attachments and Comments ” section, you can upload the following documents:

·         Approval Certificate Document

·         Test Report

·         Technical Brochure

·         General Attachment

Moreover, you can add any number of comments concerning the device you want to approve.

Figure 59: Attachments window

To upload a file and leave a comment

1.    In the Attachments and Comments section, click Upload under each of the required documents, Attachments window opens.

Figure 60: Attachments window

2.    In the Attachments window (previous figure), enter the information of the file you want to upload as shown in the figure above, then click Upload .

Figure 61: Information of the file added

3.    Under Previous Comments , leave your comment regarding the request you are submitting.

Figure 62: Previous Comments section

After entering all the required information for approving a new device, you can do any of the following:

·         Click Save to save the device information you entered without submitting a device approval request.

·         Click Back to return to the previous page.

·         Click Submit to submit the request. A message appears to confirm that the request is submitted successfully and display the request number submitted.

Submitting an Approval Certificate Request

Individuals or organizations registered on the licensing and approval system for communications and information technology equipment can request to receive an approval certificate for any of the CITC approved devices.

To submit an approval certificate print request

1.    In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click E-Services .

Figure 63: E-Services page

2.    In the E-Services page (previous figure), click Approval Certificate Request .

Figure 64: Certificate Conformity Submit page

3.    In the Certificate Conformity Submit page, in the Product Model text box, enter the name of the device for which you want to print a conformity certificate.

4.    In the Manufacturer dropdown menu, select the company producing the device.

5.    Click Submit . The Device page opens.

The Device page displays information of the device for which a conformity certificate print request is submitted through the following sections:

·         Basic Information

·         Technical Information

·         Operating Frequency and Transmitting Power

Basic Information

The Basic Information section displays the following information:

·         Device status, whether approved or rejected by CITC, the date of approval/rejection, approval conditions or rejection reasons, etc.

·         Detailed information about device model and producing company

Figure 65: Basic Information section

Technical Information

The Technical Information section displays the following information:

·         CITC technical specifications matching the device technical specifications

·         Device type, as in its main attribute such as analog or digital

·         Customs port number associated with the device

·         Brief description for the device and how it works

·         Operating frequencies the device use, the maximum transmit power on each frequency, and the device antenna gain

Figure 66: Technical Information section

Operating Frequency and Transmitting Power

The section displays the details of device’s operating frequency and transmitting power [If Any].

Figure 67: Operating Frequency and Transmitting Power

After reviewing device information for which you want to submit a conformity certificate print request, click print . A window appears to display the certificate outline, from which you can export the certificate information to various formats and print it in the appropriate format.

Figure 68: Print Ready Conformity Certificate

Submitting a Customs Clearance Request

Individuals or organizations registered on the system can submit a custom clearance request for one or more devices. Please note that when you submit a customs releasing request, the request will have multiple Childs requests and this depends on the user privilege and device privilege. The child requests will be treated as a normal request and you should open it from track requests.

To submit a customs clearance request

1.    In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click E-Services .

Figure 69: E-Services page

2.    In the E-Services page, click Custom Clearance .

Figure 70: Custom Clearance page

In the Custom Clearance page, you can enter the detailed information of the shipment you want to submit a custom clearance for through the following sections:

·         Basic Information

·         Request Information

·         Shipment Items

·         Attachments and Comments

3.    Click the name of each of the previous sections to display the fields it contains, then enter the detailed information required.

Basic Information

The Basic Information section enables you to enter the following information:

·         The type of clearance you are applying for, such as Advanced Releasing or Temporary Releasing

·         The customs port where you want to receive the shipment

Figure 71: Custom Clearance page – Basic Information section

If you select Temporary Releasing, additional fields appear such as from date and to date of the temporary release.

Figure 72: Custom Clearance page – Basic Information section – Temporary Releasing

Through Basic Information section, you also provide beneficiary entity information.

The system automatically displays information of the importing individual/entity such as:

·         Importing entity type, whether individuals or companies

·         Name of the individual/company importing the shipment

·         The commercial registration number the user entered when he created his CITC website account

·         Importer type code, i.e. the type of company importing the shipment (for example Saudi company, foreign company, government entity, etc.)

·         Inferential number type code

Figure 73: Custom Clearance page – Beneficiary Entity Information section

If importing entity is different than the beneficiary entity, the user clears the check box next to Importer is the same imported for then enter required information such as:

·         The company type for which the user is importing the shipment (such as government entity, foreign company, Saudi company, etc.)

·         The inferential number type code of this entity (such as the commercial registration number)

Figure 74: Beneficiary Entity Information section – Importer is not the same as imported for

Request Information

Through this section, you will be asked to provide the purpose of importing the shipment.

Figure 75: Custom Clearance/ Request Information Section

Shipment Item Information

The Shipment Items Information section enables you to enter detailed information about the items of the imported shipment, such as the type and quantity of the shipment, the imported device model, and the producing company.

Figure 76: Custom Clearance page – Shipment Item Information section

To add shipment items information

1.    In the Shipment Items Information table, click. A new page opens so you can enter detailed information about shipment items.

Figure 77: Adding shipment items detailed information

2.    Enter the following shipment items detailed information:

·         Item serial

·         Item description

·         Imported shipment quantity

·         Unit type

·         Type; i.e. the imported shipment type ( Spare Part or Device )

Figure 78: Custom Clearance page – Device Main Info section

To display device information

1.    In the Device Main Info section, enter the following detailed information:

·         The device model

·         The company producing the device

2.    Click Validate Device Existence. The following sections appear:

·         Devices

·         Operating Frequency & Transmitted Power

·         Attachments

Figure 79: Device Main Info section

3.    Click each of the sections in the above figure to display the fields it contains.

·         If the device you want to import exists in the list of devices approved and registered on the system, the device detailed information is displayed automatically.

·         If the device you want to import does not exist in the list of devices approved and registered on the system, the user should enter the device detailed information.

4.    After entering the required information, click Save . The information you entered will be added to the table Shipment Items Information.

Figure 80: Shipment Items Information section – added shipment device information

Figure 81: Custom Clearance page – Spare Parts section

To add spare parts details

·         In the Spare Parts section, enter the detailed information of the spare parts you want to import such as:

·         Spare part name

·         Spare part model and manufacturer

·         Spare part description

Attachments [Spare Parts]

The Attachments section enables you to upload files related to the spare part.

Figure 82: Custom Clearance page – Attachments section

To upload a file

1.    In the Attachments section, click Upload . A new window appears to enter the details of the file you want to upload.

Figure 83: Attachments section – Uploading a file

2.    In the Attachments window (previous figure), enter the information of the file you want to upload as shown in the figure above, then click Upload .

Figure 84: Attachments section – attached file details

Figure 85: Shipment Item Information section - added spare part shipment items information

Attachments and Comments

The Attachments section enables you to upload files related to the shipment. Also, you can display the previous comments system administrators left on this shipment.

Figure 86: Custom Clearance page – Attachments section

To upload a file

1.    In the Attachments section, click Upload . A window appears to add a new attachment.

Figure 87: Attachments section – Adding a file

2.    In the Attachments window (previous figure), enter the information of the file you want to upload as shown in the figure above, then click Upload .

Figure 88: Attachments section – attached file details

3.    Under Previous Comments , leave your comment regarding the request you are submitting.

After entering all the required information for submitting a customs clearance request, you can do any of the following:

·         Click Save to save the shipment information you entered without submitting a customs clearance request.

·         Click Back to return to the previous page.

·         Click Submit to submit the request. A confirmation message appears to inform you that the request is submitted successfully and display the submitted request number.

Following up Task to Confirm an Examination Appointment

There are 3 types of examination as following:-

1.    Examination Inside port

2.    Sample Examination

3.    Examination outside port

In case the engineering employees in CITC organization decide the examination type to be inside or outside custom port, you should confirm the examination time and place to continue your request. Once you confirm the examination place and time, you should attend to the agreed place on time and deliver the sample to CITC organization to finish all the examination procedures for your device.

For the sample examination, you must deliver the sample to CITC premises physically to finish all the examination procedures for your device.

To finish the customs clearance request procedures, the submitter should confirm the appointment to examine a sample of the shipment they wish to clear as soon as he receives a Confirm Examination Appointment task notification. The user can modify or confirm the examination appointment.

To confirm the examination appointment

1.    Open your requests query page as shown in the chapter Inquiry and tracking, title Requests Query.

2.    Under the Pending Tasks tab, click the customs clearance request number associated with the task Confirm Examination Appointment . The request details page opens.

3.    In the customs clearance request details page, in the Examination Request section, review the date appointed for the examination as shown in the figure below.

Figure 89: Customs Clearance Information page – Examination Request page

4.    In the Task Actions section, select one of the following actions as shown in the figure below:

·         Update ; to request rescheduling the examination appointment

·         Confirm ; to confirm the examination appointment

Figure 90: Customs Clearance Information page – Task Actions section

Following up Task to Provide Clearance Evidence

To finish the temporary customs clearance request procedures, the submitter should provide the required evidence to make sure the shipment will be redeemed in the appointed date. Evidence includes clearance evidence number; i.e. the number of the invoice the submitter receives from customs upon redeeming the shipment, and the clearance evidence date; i.e. the date of receiving the invoice.

To provide clearance evidence

1.    Open your requests query page as shown in the chapter Inquiry and tracking, title Requests Query.

2.    Under the Pending Tasks tab, click the customs clearance request number associated with the task Provide Clearance Evidence . The request details page opens.

3.    In the customs clearance request details page, in the Provide Evidence section, provide the number and date of the clearance evidence as shown in the figure below.

Figure 91: Customs Clearance Information page – Provide Evidence page

4.    In the Task Actions section, select the action Submit as shown in the figure below. The request is sent to the system administrators.

Figure 92: Customs Clearance Information page – Task Actions page

Submitting a Device Marketing Licensing Request

Individuals or organizations registered on the system who already submitted a customs clearance request for certain devices can submit a marketing request for a cleared device.

To submit a device marketing request

1.    In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click E-Services .

Figure 93: E-Services page

Figure 94: Device Marketing Items

2.    At the rightmost of the table displaying devices list, click.

3.    Click the refresh icon  to update customer information.

Figure 95: Customer Information