<!-- If the browser does not support frames put the first topic content here --> <div class="WordSection1"> <p class="MsoNormal"><a href="http://www.citc.gov.sa/"><img border= "0" width="598" height="193" src= "CITC%20English%20User%20Guide_files/image001.png" align="left" hspace="12" vspace="5" alt= "This document aims to Explanation of how to use ICT Equipment Licensing system. To take advantage of the services related to Communication devices and Information technology. Each foundation who wants to use any of these electronic services, has to fulfill all the conditions, requirements and settings related to these services and all of the equipment systems, decisions and guidance which are already issued by it or will be issued by it in the future and published in the electronic system or in the electronic site of the equipment. (www.citc.gov.sa). " /></a><img width="565" height="145" src="CITC%20English%20User%20Guide_files/image002.png" align="left" hspace="12" vspace="5" alt= "User Guide for CITC Equipment Licensing System " /></p> </div> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <div class="WordSection2"> <p class="MsoTocHeading"><a name="page2" id="page2"></a><a name= "page3" id="page3"></a>Contents</p> <p class="MsoToc1"><a href= "start.htm#_Toc488672961">PREFACE<span style= 'color:windowtext;display:none; text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>4</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488672962">About the System<span style= 'color:windowtext;display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>4</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488672963">Targeted Audience <span style= 'color:windowtext;display:none;text-decoration:none'>4</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488672964">Guide Categories <span style= 'color:windowtext;display:none;text-decoration:none'>4</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488672965">Document Conventions <span style= 'color:windowtext;display:none;text-decoration:none'>5</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc488672966">HOME PAGE<span style= 'color:windowtext; display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>6</span></a></p> <p class="MsoToc1"><a href= "start.htm#_Toc488672967">REGISTRATION<span style= 'color:windowtext; display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>9</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488672968">Individual Registration <span style= 'color:windowtext;display:none;text-decoration:none'>9</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672969">Personal Information <span style= 'color:windowtext;display:none;text-decoration:none'>11</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672970"><b>Address and Contact Information</b><span style= 'color:windowtext;display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>12</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672971"><b>Credentials Information, Conditions and System Information</b><span style= 'color:windowtext;display: none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>13</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672972"><b>Attachments and Comments</b> <span style= 'color:windowtext;display:none;text-decoration:none'>13</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488672973">Entities Registration <span style= 'color:windowtext;display:none;text-decoration:none'>15</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488672974">Research Foundation Registration <span style= 'color:windowtext;display:none;text-decoration:none'>15</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672975">Main Information <span style= 'color:windowtext;display:none;text-decoration:none'>17</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672976">Contact Person Information <span style= 'color:windowtext;display:none;text-decoration:none'>18</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672977">Conditions and System Information <span style= 'color:windowtext;display:none;text-decoration:none'>19</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672978">Attachments and Comments <span style= 'color:windowtext;display:none;text-decoration:none'>20</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488672979">Government Entity Registration <span style= 'color:windowtext;display:none;text-decoration:none'>22</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672980">Main Information <span style= 'color:windowtext;display:none;text-decoration:none'>23</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672981">Contact Person Information <span style= 'color:windowtext;display:none;text-decoration:none'>25</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672982">Conditions and System Information <span style= 'color:windowtext;display:none;text-decoration:none'>26</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672983">Attachments and Comments <span style= 'color:windowtext;display:none;text-decoration:none'>27</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488672984">Company inside KSA Registration <span style= 'color:windowtext;display:none;text-decoration:none'>29</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672985">Main Information <span style= 'color:windowtext;display:none;text-decoration:none'>30</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672986">Contact Person Information <span style= 'color:windowtext;display:none;text-decoration:none'>33</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672987">Conditions and System Information <span style= 'color:windowtext;display:none;text-decoration:none'>35</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672988">Attachments and Comments <span style= 'color:windowtext;display:none;text-decoration:none'>36</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488672989">Company outside KSA Registration <span style= 'color:windowtext;display:none;text-decoration:none'>37</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672990">Main Information <span style= 'color:windowtext;display:none;text-decoration:none'>39</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672991">Company Information <span style= 'color:windowtext;display:none;text-decoration:none'>40</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672992">Contact Person Information <span style= 'color:windowtext;display:none;text-decoration:none'>41</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672993">Conditions and System Information <span style= 'color:windowtext;display:none;text-decoration:none'>42</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672994">Attachments and Comments <span style= 'color:windowtext;display:none;text-decoration:none'>43</span></a></p> <p class="MsoToc1"><a href= "start.htm#_Toc488672995">E-SERVICES<span style= 'color:windowtext; display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>46</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488672996">Submitting a Device Approval Request <span style= 'color:windowtext;display:none;text-decoration:none'>46</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672997">Check Device Approval <span style= 'color:windowtext;display:none;text-decoration:none'>47</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672998">Basic Information <span style= 'color:windowtext;display:none;text-decoration:none'>48</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488672999">Technical Information <span style= 'color:windowtext;display:none;text-decoration:none'>49</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673000">Attachments and Comments <span style= 'color:windowtext;display:none;text-decoration:none'>53</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488673001">Submitting an Approval Certificate Request <span style= 'color:windowtext;display:none;text-decoration:none'>56</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673002">Basic Information <span style= 'color:windowtext;display:none;text-decoration:none'>57</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673003">Technical Information <span style= 'color:windowtext;display:none;text-decoration:none'>58</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673004">Operating Frequency and Transmitting Power <span style= 'color:windowtext;display:none;text-decoration:none'>59</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488673005">Submitting a Customs Clearance Request <span style= 'color:windowtext;display:none;text-decoration:none'>60</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673006">Basic Information <span style= 'color:windowtext;display:none;text-decoration:none'>61</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673007">Request Information <span style= 'color:windowtext;display:none;text-decoration:none'>64</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673008">Shipment Item Information <span style= 'color:windowtext;display:none;text-decoration:none'>64</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673009">Attachments and Comments <span style= 'color:windowtext;display:none;text-decoration:none'>70</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488673010">Following up Task to Confirm an Examination Appointment <span style= 'color:windowtext;display:none;text-decoration:none'>73</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488673011">Following up Task to Provide Clearance Evidence <span style= 'color:windowtext;display:none;text-decoration:none'>74</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488673012">Submitting a Device Marketing Licensing Request <span style= 'color:windowtext;display:none;text-decoration:none'>75</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc488673013">APPROVED DEVICES<span style= 'color:windowtext;display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>77</span></a></p> <p class="MsoToc4"><a href="start.htm#_Toc488673014">Search ICT Devices <span style= 'color:windowtext;display:none;text-decoration:none'>77</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc488673015">INQUIRY AND TRACKING<span style= 'color:windowtext;display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>79</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488673016">Follow-up Requests <span style= 'color:windowtext;display:none;text-decoration:none'>80</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488673017">Invoices Query <span style= 'color:windowtext;display:none;text-decoration:none'>80</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488673018">Certificates Query <span style= 'color:windowtext;display:none;text-decoration:none'>82</span></a></p> <p class="MsoToc3"><a href="start.htm#_Toc488673019">Requests Query <span style= 'color:windowtext;display:none;text-decoration:none'>85</span></a></p> <p class="MsoToc2"><a href="start.htm#_Toc488673020">Conformity Certificate Check <span style= 'color:windowtext;display:none;text-decoration:none'>91</span></a></p> <p class="MsoToc1"><a href="start.htm#_Toc488673021">CONTACT US<span style= 'color:windowtext; display:none;text-decoration:none'>_</span> <span style= 'color:windowtext;display:none;text-decoration:none'>93</span></a></p> <p class="MsoNormal"><br clear="all" style= 'page-break-before:always' /> </p> <p class="ChapterTitle"><a name="_Toc488672961">PREFACE</a></p> <p class="MsoNormal">This document is the User Guide for the Communications and Information Technology Commission (CITC) Licensing and Approval services for Communication and Information Technology equipment. This guide is prepared to provide help on how to use the system. The guide showcases the system’s different screens and explains how to use them in order to utilize the services provided by CITC through this system.</p> <h1><a name="_Toc488672962">About the System</a></h1> <p class="MsoNormal">CITC provides the online system for licensing and approval services of communications and information technology equipment to make available all services related to using and importing devices and enabling the citizens to easily request these services and reduce the time required for the procedures of reviewing these requests by CITC technical team. The various functions of this system are designed to enable all concerned parties in utilizing the available services without referring to the CITC offices.</p> <h1><a name="_Toc488672963">Targeted Audience</a></h1> <p class="MsoNormal">This guide is prepared for the following users:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Individuals in general</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Government entities</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Research foundations</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Companies inside and outside Saudi Arabia</p> <h1><a name="_Toc488672964"></a><a name="page5" id= "page5"></a>Guide Categories</h1> <p class="MsoNormal">This guide is categorized into 6 main chapters, and each chapter contains a group of functions and features the site provides to users. The following is an overview on each of these chapters.</p> <table class="CITCIntroductionTableDesign" border="1" cellspacing= "0" cellpadding="0" style='border-collapse:collapse;border:none'> <tr> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#363B74; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><i><span style='color:white'>Chapter Title</span></i></b></p> </td> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#363B74; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><i><span style='color:white'>Chapter Overview</span></i></b></p> </td> </tr> <tr> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">Homepage</p> </td> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">This chapter provides a simplified description of the functions and links available on the CITC homepage.</p> </td> </tr> <tr> <td width="336" valign="top" style= 'width:251.75pt;border:none;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">Registration</p> </td> <td width="336" valign="top" style= 'width:251.75pt;border:none;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">This chapter provides users, whether individuals or entities, with information about how to register on the licensing and approval system for communications and information technology equipment. This feature will help the user create an account that contains their basic information.</p> </td> </tr> <tr> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">E-Services</p> </td> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">This chapter assists registered users in identifying all the types of services provided by CITC on its online system, and learning how to apply for any of these services through the system in easy and simple steps.</p> </td> </tr> <tr> <td width="336" valign="top" style= 'width:251.75pt;border:none;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">Approved Devices</p> </td> <td width="336" valign="top" style= 'width:251.75pt;border:none;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">This chapter explains to users how to search for devices approved by CITC and registered on the system.</p> </td> </tr> <tr> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">Inquiry and Tracking</p> </td> <td width="336" valign="top" style= 'width:251.75pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">Through this chapter, users will know how to track their requests and inquire regarding bills and certificates.</p> </td> </tr> <tr> <td width="336" valign="top" style= 'width:251.75pt;border:none;border-bottom: solid windowtext 1.5pt;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">Contact Us</p> <p class="MsoNormal"> </p> </td> <td width="336" valign="top" style= 'width:251.75pt;border:none;border-bottom: solid windowtext 1.5pt;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">This chapter explains to users how to contact CITC and send their suggestions and inquiries to website administrators using the Contact Us page.</p> </td> </tr> </table> <p class="MsoNormal"> </p> <h1><a name="_Toc488672965"></a><a name="page6" id= "page6"></a>Document Conventions</h1> <p class="MsoNormal">In order to help you understanding this guide thoroughly, the following table describes the different styles and conventions used throughout the guide.</p> <table class="CITCIntroductionTableDesign" border="1" cellspacing= "0" cellpadding="0" style='border-collapse:collapse;border:none'> <tr> <td width="244" valign="top" style= 'width:182.9pt;border:none;background:#363B74; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><i><span style= 'color:white'>Convention</span></i></b></p> </td> <td width="236" valign="top" style= 'width:177.1pt;border:none;background:#363B74; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><i><span style= 'color:white'>Description</span></i></b></p> </td> <td width="192" valign="top" style= 'width:2.0in;border:none;background:#363B74; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><i><span style= 'color:white'>Example</span></i></b></p> </td> </tr> <tr> <td width="244" valign="top" style= 'width:182.9pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Bold</span></strong></p> </td> <td width="236" valign="top" style= 'width:177.1pt;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">Represents:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Names of user interface elements such as names of buttons, dialog boxes, lists, menus, tabs, sections, etc.</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> User input such as text the user types in a box.</p> </td> <td width="192" valign="top" style= 'width:2.0in;border:none;background:#ECECEC; padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Registration page</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Government Entity Registration</span></strong>.</p> </td> </tr> </table> <p class="MsoNormal"> </p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="ChapterTitle"><a name="_Toc488672966"></a><a name="page7" id="page7"></a>HOME PAGE</p> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment home page is classified into a number of sections. These sections include:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> General information useful for new users who want to have an idea about CITC activities and register on its website.</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Other features and links that enable individuals and entities registered on the system to utilize the services provided by CITC through this system at any time.</p> <p class="Figure"><a name="page8" id="page8"></a><img width="674" height="322" id="Picture 17" src= "CITC%20English%20User%20Guide_files/image003.jpg" alt="image" name="Picture 17" /></p> <p class="MsoCaption">Figure 1: Licensing and approval system for communications and information technology devices homepage</p> <p class="MsoNormal">A detailed description for some of the features and links provided to website users on the homepage is below:</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Register Now</span></strong></p> <p class="MsoNormal">For a new user (individual or entity) to utilize the services of the licensing and approval system for communications and information technology equipment, first they have to create their own system account.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To create a new account on CITC system</span></strong></p> <p class="MsoListBullet"><a name="page9" id= "page9"></a><span style='font-family:Symbol; color:#363B74'>·<span style='font:7.0pt "Times New Roman"'> </span></span> At the bottom of the CITC system homepage, click Register Now. For information about account creation and system registration, refer to the chapter titled Registration in this guide.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="138" valign="top" style= 'width:103.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="551" valign="top" style= 'width:413.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can also click <strong><span style= 'font-family:"Open Sans",sans-serif'>Register</span></strong> on the top of the Homepage and follow the registration procedures laid out in the chapter titled <strong><span style= 'font-family:"Open Sans",sans-serif'>Registration</span></strong>.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Hello visitors</span></strong></p> <p class="MsoNormal">This section provides an overview of the website usability for CITC clients.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Login</span></strong></p> <p class="MsoNormal">In this section you can:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Access the system using user (individual or entity) credentials (username and password).</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Retrieve password if you forget it</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To access the system</span></strong></p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Login</span></strong> section, in the <strong><span style= 'font-family:"Open Sans",sans-serif'>Username</span></strong> text box, type the username you entered during the registration process (for more information, refer to the chapter titled <strong><span style= 'font-family: "Open Sans",sans-serif'>Registration</span></strong>).</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the empty text box, type the password you provided during the registration process (for more information, refer to the chapter titled <strong><span style= 'font-family:"Open Sans",sans-serif'>Registration</span></strong>).</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="138" valign="top" style= 'width:103.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="551" valign="top" style= 'width:413.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If you entered the wrong user name or password, an error message appears to correct the information.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If you entered the wrong user name or password for more than 9 times, the system will lock your account and you will not be able to login.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can select the <strong><span style= 'font-family:"Open Sans",sans-serif'>Remember Me</span></strong> checkbox if you do not want to repeat the process of entering the user name and password each time you want to access the system.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoListNumber"><span style='color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Login</span></strong>.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To retrieve the password</span></strong> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Login</span></strong> section, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Forget Password</span></strong>. The following page opens.</p> <p class="MsoNormal"> </p> <p class="Figure"><a name="page10" id="page10"></a><img width="673" height="346" id="Picture 25" src= "CITC%20English%20User%20Guide_files/image004.jpg" alt="image" name="Picture 25" /></p> <p class="MsoCaption">Figure 2: Forget Password page</p> <p class="MsoListNumber"><span style='color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Please Enter Your Email</span></strong> text box, type your email address through which you want to receive the email containing the change password link. The change password link is sent to your email address.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="138" valign="top" style= 'width:103.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="551" valign="top" style= 'width:413.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can click <strong><span style= 'font-family:"Open Sans",sans-serif'>Back</span></strong> to return to the homepage.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoListNumber"><span style='color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> After typing your email, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Send</span></strong>.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="132" valign="top" style= 'width:99.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="557" valign="top" style= 'width:417.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can click <strong><span style= 'font-family:"Open Sans",sans-serif'>Exit</span></strong> on the top of the page to exit the system website.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoNormal"><a name="page11" id= "page11"></a><strong><span style= 'font-family:"Open Sans",sans-serif'>E-Services</span></strong></p> <p class="MsoNormal">The E-Services section displays an icon for each of the services provided by the system to its users. Clicking these icons move the user to the service request form. These services include:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <strong><span style='font-family:"Open Sans",sans-serif'>Device Approval</span></strong>: For more information about submitting a device approval request, refer to <a href="#page60">Submitting a Device Approval Request.</a></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <strong><span style= 'font-family:"Open Sans",sans-serif'>Certificate Conformity</span></strong>: For more information about submitting an approval certificate request, refer to <a href= "#page69">Submitting an Approval Certificate Request.</a></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <strong><span style='font-family:"Open Sans",sans-serif'>Custom Clearance</span></strong>: For more information about submitting a customs clearance request, refer to <a href="#page75">Submitting a Customs Clearance Request.</a></p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Query</span></strong></p> <p class="MsoNormal">This section includes:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Approved Devices: If the user clicks this button they move to the CITC approved devices search page. For more information about searching for approved devices, refer to the chapter titled by <strong><span style='font-family:"Open Sans",sans-serif'>Approved Devices</span></strong></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Requests Query: If the user clicks this button they move to e-services and licensing requests query page, where the user can track the status of the requests submitted to CITC through the system. For more information about tracking the status of requests, refer to <a href="#page109">Requests Query.</a></p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Important Links</span></strong></p> <p class="MsoNormal">This section displays a list of websites related to communications and information technology, such as a direct link to the <strong><span style= 'font-family:"Open Sans",sans-serif'>King Abdulaziz City for Science and Technology</span></strong>.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="138" valign="top" style= 'width:103.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="551" valign="top" style= 'width:413.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can click <strong><span style= 'font-family:"Open Sans",sans-serif'>More</span></strong> to display list of link in full.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Us</span></strong></p> <p class="MsoNormal">The user, whether registered or not, can submit suggestions or inquiries to site administrators by following these steps:</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>E-Mail</span></strong> text box, type the e-mail address through which you wish to receive the answer to your suggestions/inquiries. If you have a system account, the e-mail recorded in your account information appears automatically.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Subject</span></strong> text box, type a subject for your message.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Message</span></strong> text box, type your detailed message.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Send</span></strong>.</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="ChapterTitle"><a name= "_Toc488672967">REGISTRATION</a></p> <p class="MsoNormal">CITC provides various services related to examining, licensing and approving devices. These services are available for government entities and research foundations, as well as private companies inside and outside Saudi Arabia. Individuals unaffiliated with entities or companies can also utilize these services. For entities, companies and individuals to utilize the services provided, they have to register on the CITC website, i.e. create website accounts.</p> <h1><a name="_Toc488672968">Individual Registration</a></h1> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment enables any individual unaffiliated with any entities to create a system account in order to submit requests for e-services.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To register an individual</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> On the licensing and approval system for communications and information technology devices homepage,</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the bottom of the page, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Register Now</span></strong>.</p> <p class="MsoNormal">Or</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the top of the page, click the <strong><span style= 'font-family:"Open Sans",sans-serif'>Register</span></strong> link.</p> <p class="MsoNormal">The Registration page opens as shown in the following figure.</p> <p class="Figure"><img border="0" width="674" height="300" id= "Picture 26" src="CITC%20English%20User%20Guide_files/image005.jpg" alt="image" name="Picture 26" /></p> <p class="MsoCaption">Figure 3: Registration page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Registration</span></strong> page (previous figure), click <strong><span style= 'font-family:"Open Sans",sans-serif'>Individual Registration</span></strong>. The page <strong><span style= 'font-family:"Open Sans",sans-serif'>Individual</span></strong> opens to register individuals.</p> <p class="Figure"><img border="0" width="673" height="433" id= "Picture 27" src="CITC%20English%20User%20Guide_files/image006.jpg" alt="image" name="Picture 27" /></p> <p class="MsoCaption">Figure 4: Individual Registration</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="MsoListNumber"><span style='color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the name of each of the following sections to display the fields it contains, and then enter the detailed information required.</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Personal Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Address and Contact Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Credentials Information, Conditions and System Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Usage Licenses</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Other Required Attachments</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Comments</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="575" valign="top" style= 'width:431.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>In the following sections, you have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="11" height= "21" id="Picture 411" src= "CITC%20English%20User%20Guide_files/image007.png" alt="image" name="Picture 411" />). These fields are mandatory, which means the registration request cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672969">Personal Information</a></h3> <p class="MsoNormal">In the Personal Information section, you can enter your personal information such as your name, date of birth, position, ID number and other similar information as shown in the figure below. Also you can enter the National ID with birth date or the Iqama number with expiry date.</p> <p class="Figure"><img border="0" width="585" height="415" id= "Picture 28" src="CITC%20English%20User%20Guide_files/image008.jpg" alt="image" name="Picture 28" /></p> <p class="MsoCaption">Figure 5: Personal Information</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="575" valign="top" style= 'width:431.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>If you entered an invalid ID number or personal information that contradicts with the personal information associated with the ID number entered, an error message is displayed and the user is asked to correct the information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672970"><strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contact Information</span></strong></a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contact Information</span></strong> section, you can enter information such as your place of residence or work along with contact information for these places.</p> <p class="Figure"><img border="0" width="561" height="313" id= "Picture 30" src="CITC%20English%20User%20Guide_files/image009.jpg" alt="image" name="Picture 30" /></p> <p class="MsoCaption">Figure 6: Address and Contact Information</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add your address</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Through “<strong><span style= 'font-family: "Open Sans",sans-serif'>Address and Contacts</span></strong>” section, enter your contact information such as Country, Address, City, Mobile Number, etc.</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <h3><a name="_Toc488672971"><strong><span style= 'font-family:"Open Sans",sans-serif'>Credentials Information, Conditions and System Information</span></strong></a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Credentials Information, Conditions and System Information</span></strong> section, you can enter information required for website access (such as User Name, Password, etc.) as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.</p> <p class="Figure"><img border="0" width="602" height="324" id= "Picture 1" src="CITC%20English%20User%20Guide_files/image010.jpg" alt="image" name="Picture 1" /></p> <p class="MsoCaption">Figure 7: Credentials Information, Conditions and System Information</p> <p class="MsoNormal">After entering credentials information, read the system’s Conditions and General Rules then select the I Confirm that I have read and accepted the Terms and Condition of Using the Licensing and Approval System for Communication and Information Equipment check box.</p> <h3><a name="_Toc488672972"><strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments and Comments</span></strong></a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments and Comments</span></strong> section, you can upload any other documents related to you and your activities. Moreover, you can enter any comments or notes regarding the account you created.</p> <p class="Figure"><img border="0" width="548" height="356" id= "Picture 31" src="CITC%20English%20User%20Guide_files/image011.jpg" alt="image" name="Picture 31" /></p> <p class="MsoCaption">Figure 8: Upload Attachments and Add Comments</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload attachments and add comments</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Attachments and Comments</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Usage Licenses</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>. The <strong><span style='font-family:"Open Sans",sans-serif'>Usage License</span></strong> pop-up window opens.</p> <p class="Figure"><img border="0" width="568" height="203" id= "Picture 32" src="CITC%20English%20User%20Guide_files/image012.jpg" alt="image" name="Picture 32" /></p> <p class="MsoCaption">Figure 9: Usage License pop-up window</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> On <strong><span style='font-family:"Open Sans",sans-serif'>Usage License</span></strong> Pop-up window, in <strong><span style= 'font-family: "Open Sans",sans-serif'>Type</span></strong> drop-down list, select the file type you need to upload.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under <strong><span style= 'font-family:"Open Sans",sans-serif'>Choose File</span></strong>, click <img border="0" width="31" height="27" id="Picture 35" src= "CITC%20English%20User%20Guide_files/image013.jpg" alt="image" name="Picture 35" /> icon and navigate your PC to the needed file.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Other Required Attachments</span></strong>, click Upload and repeat the previous steps to upload the required files.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments</span></strong>, add your comment.</p> <p class="MsoNormal">After you finish entering all required information for creating an individual account, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Submit</span></strong> at the bottom on the <strong><span style= 'font-family:"Open Sans",sans-serif'>Individual</span></strong> page in order to send the account creation request to the concerned officials at CITC.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="162" valign="top" style= 'width:121.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="509" valign="top" style= 'width:382.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When the concerned officials at CITC consider your submitted request, you receive a message on the email registered on the system to notify you of the officials’ decision to accept your request, deny it, or ask for modifications.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the officials ask you to modify your account information, the account link is sent to your email address so that you can apply the required modifications within a specific period of time. If the period expires and you do not apply the required modifications, a message is sent to your email address to notify you that your registration request is cancelled.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In case your account is accepted, a message is sent to your email address that contains the account activation link. Click the link to finish the activation process of your system account.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can display your account information at any time by clicking <strong><span style= 'font-family:"Open Sans",sans-serif'>My</span></strong> <strong><span style= 'font-family:"Open Sans",sans-serif'>Profile</span></strong> on top of the page.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In the <strong><span style= 'font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, you can perform the following:</span></p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete address and contact information details at any time</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Add more addresses and contact information</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete details of any of the files uploaded previously</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Upload more files</span></p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Display all previous comments and send a new comment if necessary.</span></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When you modify any of your information in <strong><span style='font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, a confirmation system message appears to inform you that your information is updated successfully.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h1><a name="_Toc488672973">Entities Registration</a></h1> <p class="MsoNormal">The licensing and approval system for communications and information technology devices enables government entities, research foundations and private companies (inside and outside Saudi Arabia) to create a system account in order to submit requests for e-services.</p> <h2><a name="_Toc488672974">Research Foundation Registration</a></h2> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment enables research foundations inside Saudi Arabia to create a system account in order to submit requests for e-services.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To register a research foundation account</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> On the licensing and approval system for communications and information technology equipment homepage,</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the bottom of the page, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Register Now</span></strong>.</p> <p class="MsoNormal">Or</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the top of the page, click the <strong><span style= 'font-family:"Open Sans",sans-serif'>Register</span></strong> link.</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Registration</span></strong> page opens as shown in the following figure.</p> <p class="Figure"><img border="0" width="588" height="267" id= "Picture 33" src="CITC%20English%20User%20Guide_files/image014.jpg" alt="image" name="Picture 33" /></p> <p class="MsoCaption">Figure 10: Registration page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Registration</span></strong> page (previous figure), click <strong><span style= 'font-family:"Open Sans",sans-serif'>Research Foundation Registration</span></strong>. The page <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> opens to register a research foundation.</p> <p class="Figure"><img border="0" width="572" height="428" id= "Picture 36" src="CITC%20English%20User%20Guide_files/image015.jpg" alt="image" name="Picture 36" /></p> <p class="MsoCaption">Figure 11: Research Foundation Registration page</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the Registration Application Form link to download this form, then fill it in and upload it.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the name of each of the following sections to display the fields it contains, then type the detailed information required.</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Main Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Contact Person Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Conditions and System Information</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Attachments and Comments</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:81.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="565" valign="top" style= 'width:423.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>In the following sections, you have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="11" height= "18" id="Picture 258" src= "CITC%20English%20User%20Guide_files/image016.png" alt="image" name="Picture 258" />). These fields are required, which means the registration request cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672975">Main Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Main Information</span></strong> section, enter the main information of the research foundation, namely the budget code, Arabic name and English name as shown in the figure below.</p> <p class="Figure"><img border="0" width="575" height="232" id= "Picture 37" src="CITC%20English%20User%20Guide_files/image017.jpg" alt="image" name="Picture 37" /></p> <p class="MsoCaption">Figure 12: Main Information section</p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node0" id="node0"></a>Address and Contact Information</h4> </div> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contact Information</span></strong> section, you can enter the foundation addresses and contact information.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add a research foundation address</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Main Information</span></strong> section, under Address and Contacts, enter the detailed address and contact information (phone and fax) of the research foundation.</p> <p class="Figure"><img border="0" width="585" height="257" id= "Picture 38" src="CITC%20English%20User%20Guide_files/image018.jpg" alt="image" name="Picture 38" /></p> <p class="MsoCaption">Figure 13: New Address and Contact Information window</p> <h3><a name="_Toc488672976">Contact Person Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Person Information</span></strong> section, you can enter the contact information of the competent official at the organization.</p> <p class="Figure"><img border="0" width="569" height="354" id= "Picture 39" src="CITC%20English%20User%20Guide_files/image019.jpg" alt="image" name="Picture 39" /></p> <p class="MsoCaption">Figure 14: Contact Person Information section</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add a contact person information</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Contact Person Information</span></strong> table, click<img border="0" width="48" height="25" id="Picture 40" src= "CITC%20English%20User%20Guide_files/image020.jpg" alt="image" name="Picture 40" />. The <strong><span style= 'font-family:"Open Sans",sans-serif'>New Contact Person Information</span></strong> window opens.</p> <p class="Figure"><img border="0" width="556" height="330" id= "Picture 41" src="CITC%20English%20User%20Guide_files/image021.jpg" alt="image" name="Picture 41" /></p> <p class="MsoCaption">Figure 15: New Contact Person Information window</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click <strong><span style= 'font-family: "Open Sans",sans-serif'>Save</span></strong>.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="575" valign="top" style= 'width:431.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can modify any of the contact person information entered at any time by clicking<img border="0" width="36" height="24" id="Picture 47" src= "CITC%20English%20User%20Guide_files/image022.jpg" alt="image" name="Picture 47" />. You can also delete the contact person information entirely by clicking<img border="0" width="22" height= "25" id="Picture 48" src= "CITC%20English%20User%20Guide_files/image023.png" alt="image" name="Picture 48" />.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672977">Conditions and System Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Conditions and System Information</span></strong> section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.</p> <p class="Figure"><img border="0" width="592" height="312" id= "Picture 42" src="CITC%20English%20User%20Guide_files/image024.jpg" alt="image" name="Picture 42" /></p> <p class="MsoCaption">Figure 16: Credentials Information, Conditions and System Information section</p> <p class="MsoNormal">After entering credentials information, read the system’s Conditions and General Rules then select the <strong><span style='font-family: "Open Sans",sans-serif'>I Have Read the Terms and Conditions</span></strong> check box.</p> <h3><a name="_Toc488672978">Attachments and Comments</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments and Comments</span></strong> section, you can upload other documents related to the research foundation activity as well as upload the files of the government documents for the research foundation. Also, you can add any comment regarding your created account.</p> <p class="Figure"><img border="0" width="489" height="331" id= "Picture 43" src="CITC%20English%20User%20Guide_files/image025.jpg" alt="image" name="Picture 43" /></p> <p class="MsoCaption">Figure 17: Other Required Attachments section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload other required attachments</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>. The <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window opens.</p> <p class="Figure"><img border="0" width="568" height="196" id= "Picture 44" src="CITC%20English%20User%20Guide_files/image026.jpg" alt="image" name="Picture 44" /></p> <p class="MsoCaption">Figure 18: Other Required Attachments window</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window, in <strong><span style='font-family: "Open Sans",sans-serif'>Type</span></strong> drop-down list, select the file type you need to upload.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under <strong><span style= 'font-family:"Open Sans",sans-serif'>Choose File</span></strong>, click <img border="0" width="31" height="27" id="Picture 46" src= "CITC%20English%20User%20Guide_files/image013.jpg" alt="image" name="Picture 46" /> icon and navigate your PC to the needed file.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Commitment</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong> and repeat the previous steps to upload the required files.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments</span></strong>, add your comment.</p> <p class="MsoNormal">After you finish entering all required information for creating a research foundation account, click Submit at the bottom on the <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> page in order to send the account creation request to the concerned officials at CITC.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="162" valign="top" style= 'width:121.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="509" valign="top" style= 'width:382.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When the concerned officials at CITC consider your submitted request, you receive a message on the email registered on the system to notify you of the officials’ decision to accept your request, deny it, or ask for modifications.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the officials ask you to modify your account information, the account link is sent to your email address so that you can apply the required modifications within a specific period of time. If the period expires and you do not apply the required modifications, a message is sent to your email address to notify you that your registration request is cancelled.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In case your account is accepted, a message is sent to your email address that contains the account activation link. Click the link to finish the activation process of your system account.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can display your account information at any time by clicking <strong><span style= 'font-family:"Open Sans",sans-serif'>My</span></strong> <strong><span style= 'font-family:"Open Sans",sans-serif'>Profile</span></strong> on top of the page.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In the <strong><span style= 'font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, you can perform the following:</span></p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete address and contact information details at any time</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Add more addresses and contact information</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete details of any of the files uploaded previously</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Upload more files</span></p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Display all previous comments and send a new comment if necessary.</span></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When you modify any of your information in <strong><span style='font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, a confirmation system message appears to inform you that your information is updated successfully.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h2><a name="_Toc488672979">Government Entity Registration</a></h2> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment enables Saudi government entities to create a system account in order to submit requests for e-services.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To register a government entity account</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> On the licensing and approval system for communications and information technology equipment homepage,</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the bottom of the page, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Register Now</span></strong>.</p> <p class="MsoNormal">Or</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the top of the page, click the <strong><span style= 'font-family:"Open Sans",sans-serif'>Register</span></strong> link.</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Registration</span></strong> page opens as shown in the following figure.</p> <p class="Figure"><img border="0" width="604" height="268" id= "Picture 49" src="CITC%20English%20User%20Guide_files/image027.jpg" alt="image" name="Picture 49" /></p> <p class="MsoCaption">Figure 19: Registration page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Registration</span></strong> page (previous figure), click <strong><span style= 'font-family:"Open Sans",sans-serif'>Government Entity Registration</span></strong>. The <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> page opens to register a government entity.</p> <p class="Figure"><img border="0" width="601" height="397" id= "Picture 52" src="CITC%20English%20User%20Guide_files/image028.jpg" alt="image" name="Picture 52" /></p> <p class="MsoCaption">Figure 20: Government Entity Registration</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the Registration Application Form link to download this form, then fill it in and upload it.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the name of each of the following sections to display the fields it contains, then type the detailed information required.</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Main Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Contact Person Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Conditions and System Information</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Attachments and Comments</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:81.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="565" valign="top" style= 'width:423.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>In the following sections, you have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="11" height= "18" id="Picture 68" src= "CITC%20English%20User%20Guide_files/image016.png" alt="image" name="Picture 68" />). These fields are required, which means the registration request cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672980">Main Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Main Information</span></strong> section, enter the main information of the government entity, namely the budget code, Arabic name and English name as shown in the figure below.</p> <p class="Figure"><img border="0" width="566" height="231" id= "Picture 53" src="CITC%20English%20User%20Guide_files/image029.jpg" alt="image" name="Picture 53" /></p> <p class="MsoCaption">Figure 21: Main Information section</p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node1" id="node1"></a>Address and Contact Information</h4> </div> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contact Information</span></strong> section, you can enter the entity addresses and contact information.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add a government entity address</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Main Information</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contact</span></strong>, enter the detailed address and contact information (phone and fax) of the government entity.</p> <p class="Figure"><img border="0" width="581" height="266" id= "Picture 61" src="CITC%20English%20User%20Guide_files/image030.jpg" alt="image" name="Picture 61" /></p> <p class="MsoCaption">Figure 22: New Address and Contact Information window</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <h3><a name="_Toc488672981">Contact Person Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Person Information</span></strong> section, you can enter the contact information of the competent official at the entity.</p> <p class="Figure"><img border="0" width="595" height="407" id= "Picture 62" src="CITC%20English%20User%20Guide_files/image031.jpg" alt="image" name="Picture 62" /></p> <p class="MsoCaption">Figure 23: Contact Person Information section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add contact person information</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Contact Person Information</span></strong> table, click<img border="0" width="48" height="25" id="Picture 63" src= "CITC%20English%20User%20Guide_files/image032.jpg" alt="image" name="Picture 63" />. The <strong><span style= 'font-family:"Open Sans",sans-serif'>New Contact Person Information</span></strong> window opens.</p> <p class="Figure"><img border="0" width="512" height="303" id= "Picture 104" src= "CITC%20English%20User%20Guide_files/image033.jpg" alt="image" name="Picture 104" /></p> <p class="MsoCaption">Figure 24: New Contact Person Information window</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click <strong><span style= 'font-family: "Open Sans",sans-serif'>Save</span></strong>.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="575" valign="top" style= 'width:431.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can modify any of the contact person information entered at any time by clicking<img border="0" width="36" height="24" id="Picture 106" src="CITC%20English%20User%20Guide_files/image034.jpg" alt="image" name="Picture 106" />. You can also delete the contact person information entirely by clicking<img border="0" width="22" height= "25" id="Picture 108" src= "CITC%20English%20User%20Guide_files/image035.png" alt="image" name="Picture 108" />.</span></p> </td> </tr> </table> <p class="MsoNormal"><span style= 'position:relative;z-index:-1895922176'><span style= 'left:0px;position:absolute;left:163px;top:-78px;width:3px;height:1px'> <img width="3" height="1" src= "CITC%20English%20User%20Guide_files/image036.png" alt= "image" /></span></span><span style= 'position:relative;z-index:-1895921152'><span style= 'left:0px;position: absolute;left:225px;top:-50px;width:31px;height:15px'><img width="31" height="15" src="CITC%20English%20User%20Guide_files/image037.jpg" alt="image" /></span></span><span style= 'position:relative;z-index:-1895920128'><span style= 'left:0px;position: absolute;left:224px;top:-31px;width:38px;height:17px'><img width="38" height="17" src="CITC%20English%20User%20Guide_files/image038.jpg" alt="image" /></span></span></p> <h3><a name="_Toc488672982">Conditions and System Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Conditions and System Information</span></strong> section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.</p> <p class="Figure"><img border="0" width="576" height="298" id= "Picture 114" src= "CITC%20English%20User%20Guide_files/image039.jpg" alt="image" name="Picture 114" /></p> <p class="MsoCaption">Figure 25: Credentials Information, Conditions and System Information section</p> <p class="MsoNormal">After entering credentials information, read the system’s Conditions and General Rules then select the <strong><span style='font-family: "Open Sans",sans-serif'>I Have Read the Terms and Conditions</span></strong> check box.</p> <h3><a name="_Toc488672983">Attachments and Comments</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments and Comments</span></strong> section, you can upload other documents related to the governmental foundation activity as well as upload the files of the government documents for the governmental foundation. Also, you can add any comment regarding your created account.</p> <p class="Figure"><img border="0" width="587" height="378" id= "Picture 117" src= "CITC%20English%20User%20Guide_files/image040.jpg" alt="image" name="Picture 117" /></p> <p class="MsoCaption">Figure 26: Attachments and Comments section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload attachment and add comments</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>. The <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window opens.</p> <p class="Figure"><img border="0" width="588" height="200" id= "Picture 120" src= "CITC%20English%20User%20Guide_files/image041.jpg" alt="image" name="Picture 120" /></p> <p class="MsoCaption">Figure 27: Other Required Attachments window</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window, in <strong><span style='font-family: "Open Sans",sans-serif'>Type</span></strong> drop-down list, select the file type you need to upload.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under <strong><span style= 'font-family:"Open Sans",sans-serif'>Choose File</span></strong>, click <img border="0" width="31" height="27" id="Picture 123" src= "CITC%20English%20User%20Guide_files/image042.jpg" alt="image" name="Picture 123" /> icon and navigate your PC to the needed file.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Commitment</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong> and repeat the previous steps to upload the required files.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments</span></strong>, add your comment.</p> <p class="MsoNormal">After you finish entering all required information for creating a government entity account, click <strong><span style= 'font-family: "Open Sans",sans-serif'>Submit</span></strong> at the bottom on the <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> page in order to send the account creation request to the concerned officials at CITC.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="162" valign="top" style= 'width:121.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="509" valign="top" style= 'width:382.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When the concerned officials at CITC consider your submitted request, you receive a message on the email registered on the system to notify you of the officials’ decision to accept your request, deny it, or ask for modifications.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the officials ask you to modify your account information, the account link is sent to your email address so that you can apply the required modifications within a specific period of time. If the period expires and you do not apply the required modifications, a message is sent to your email address to notify you that your registration request is cancelled.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In case your account is accepted, a message is sent to your email address that contains the account activation link. Click the link to finish the activation process of your system account.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can display your account information at any time by clicking <strong><span style= 'font-family:"Open Sans",sans-serif'>My</span></strong> <strong><span style= 'font-family:"Open Sans",sans-serif'>Profile</span></strong> on top of the page.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In the <strong><span style= 'font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, you can perform the following:</span></p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete address and contact information details at any time</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Add more addresses and contact information</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete details of any of the files uploaded previously</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Upload more files</span></p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Display all previous comments and send a new comment if necessary.</span></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When you modify any of your information in <strong><span style='font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, a confirmation system message appears to inform you that your information is updated successfully.</span></p> </td> </tr> </table> <p class="MsoNormal"><span style= 'position:absolute;z-index:-1895906816; left:0px;margin-left:153px;margin-top:10px;width:3px;height:1px'> <img width="3" height="1" src= "CITC%20English%20User%20Guide_files/image036.png" alt= "image" /></span></p> <h2><a name="_Toc488672984">Company inside KSA Registration</a></h2> <p class="MsoNormal">The licensing and approval system for communications and information technology devices enables companies inside KSA to create a system account in order to submit requests for e-services.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To register a company inside KSA account</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> On the licensing and approval system for communications and information technology devices homepage,</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the bottom of the page, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Register Now</span></strong>.</p> <p class="MsoNormal">Or</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the top of the page, click the <strong><span style= 'font-family:"Open Sans",sans-serif'>Register</span></strong> link.</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Registration</span></strong> page opens as shown in the following figure.</p> <p class="Figure"><img border="0" width="674" height="309" id= "Picture 124" src= "CITC%20English%20User%20Guide_files/image043.jpg" alt="image" name="Picture 124" /></p> <p class="MsoCaption">Figure 28: Registration page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Registration</span></strong> page (previous figure), click <strong><span style= 'font-family:"Open Sans",sans-serif'>Company inside KSA</span></strong>. The <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> page opens to register a company inside KSA.</p> <p class="Figure"><img border="0" width="626" height="400" id= "Picture 125" src= "CITC%20English%20User%20Guide_files/image044.jpg" alt="image" name="Picture 125" /></p> <p class="MsoCaption">Figure 29: Company inside KSA Registration page</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the Registration Application Form link to download this form, then fill it in and upload it.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the name of each of the following sections to display the fields it contains, then type the detailed information required.</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Main Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Contact Person Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Conditions and System Information</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Attachments and Comments</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:81.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="565" valign="top" style= 'width:423.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>In the following sections, you have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="11" height= "18" id="Picture 71" src= "CITC%20English%20User%20Guide_files/image016.png" alt="image" name="Picture 71" />). These fields are required, which means the registration request cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672985">Main Information</a></h3> <p class="MsoNormal">Through “<strong><span style= 'font-family:"Open Sans",sans-serif'>Main Information</span></strong>”, section, you can provide the following:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Commercial Information</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Company Information</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Address and Contact</p> <p class="Figure"><img border="0" width="520" height="452" id= "Picture 126" src= "CITC%20English%20User%20Guide_files/image045.jpg" alt="image" name="Picture 126" /></p> <p class="MsoCaption">Figure 30: Main Information Section</p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node2" id="node2"></a>Commercial Information</h4> </div> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Commercial Information</span></strong> section, you can enter the company’s basic commercial information such as the commercial registry number and company activity as shown in the figure below.</p> <p class="Figure"><img border="0" width="557" height="424" id= "Picture 129" src= "CITC%20English%20User%20Guide_files/image046.jpg" alt="image" name="Picture 129" /></p> <p class="MsoCaption">Figure 31: Commercial Information section</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="72" valign="top" style= 'width:.75in;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="599" valign="top" style= 'width:449.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>As long as you provide commercial registry number, system displays “<strong><span style='font-family:"Open Sans",sans-serif'>Company Information</span></strong>” and “<strong><span style= 'font-family:"Open Sans",sans-serif'>Usage License</span></strong>” sections.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node3" id="node3"></a>Company Information</h4> </div> <p class="MsoNormal">Through “<strong><span style= 'font-family:"Open Sans",sans-serif'>Main Information</span></strong>”, you can provide company name in Arabic and English.</p> <p class="Figure"><img border="0" width="674" height="94" id= "Picture 130" src= "CITC%20English%20User%20Guide_files/image047.jpg" alt="image" name="Picture 130" /></p> <p class="MsoCaption">Figure 32: Company Information</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node4" id="node4"></a>Address and Contact Information</h4> </div> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contact Information</span></strong> section, you can enter the company addresses and contact information.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add company address</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Main Information</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contacts</span></strong>, enter the detailed address and contact information (phone and fax) of the company.</p> <p class="Figure"><img border="0" width="608" height="283" id= "Picture 133" src= "CITC%20English%20User%20Guide_files/image048.jpg" alt="image" name="Picture 133" /></p> <p class="MsoCaption">Figure 33: New Address and Contact Information window</p> <h3><a name="_Toc488672986">Contact Person Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Person Information</span></strong> section, you can enter the contact information of the competent official at the company.</p> <p class="Figure"><img border="0" width="566" height="383" id= "Picture 135" src= "CITC%20English%20User%20Guide_files/image049.jpg" alt="image" name="Picture 135" /></p> <p class="MsoCaption">Figure 34: Contact Person Information section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add contact person information</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Contact Person Information</span></strong> table, click<img border="0" width="48" height="25" id="Picture 139" src= "CITC%20English%20User%20Guide_files/image050.jpg" alt="image" name="Picture 139" />. The <strong><span style= 'font-family:"Open Sans",sans-serif'>New Contact Person Information</span></strong> window opens.</p> <p class="Figure"><img border="0" width="551" height="325" id= "Picture 142" src= "CITC%20English%20User%20Guide_files/image051.jpg" alt="image" name="Picture 142" /></p> <p class="MsoCaption">Figure 35: New Contact Person Information window</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click <strong><span style= 'font-family: "Open Sans",sans-serif'>Save</span></strong>.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="575" valign="top" style= 'width:431.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can modify any of the contact person information entered at any time by clicking<img border="0" width="36" height="24" id="Picture 144" src="CITC%20English%20User%20Guide_files/image034.jpg" alt="image" name="Picture 144" />. You can also delete the contact person information entirely by clicking<img border="0" width="22" height= "25" id="Picture 145" src= "CITC%20English%20User%20Guide_files/image052.png" alt="image" name="Picture 145" />.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672987">Conditions and System Information</a></h3> <p class="MsoNormal">In the Credentials Information, Conditions and System Information section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.</p> <p class="Figure"><img border="0" width="594" height="320" id= "Picture 146" src= "CITC%20English%20User%20Guide_files/image053.jpg" alt="image" name="Picture 146" /></p> <p class="MsoCaption">Figure 36: Credentials Information, Conditions and System Information section</p> <p class="MsoNormal">After entering credentials information, read the system’s Conditions and General Rules then select the <strong><span style='font-family: "Open Sans",sans-serif'>I Have Read the Terms and Conditions</span></strong> check box.</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <h3><a name="_Toc488672988">Attachments and Comments</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments and Comments</span></strong> section, you can upload other documents related to the company activity as well as upload the files of the government documents for the company. Also, you can add any comment regarding your created account.</p> <p class="Figure"><img border="0" width="586" height="378" id= "Picture 149" src= "CITC%20English%20User%20Guide_files/image054.jpg" alt="image" name="Picture 149" /></p> <p class="MsoCaption">Figure 37: Other Required Attachments section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload other required attachments</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>. The <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window opens.</p> <p class="Figure"><img border="0" width="593" height="201" id= "Picture 150" src= "CITC%20English%20User%20Guide_files/image055.jpg" alt="image" name="Picture 150" /></p> <p class="MsoCaption">Figure 38: Other Required Attachments window</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window, in <strong><span style='font-family: "Open Sans",sans-serif'>Type</span></strong> drop-down list, select the file type you need to upload.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under <strong><span style= 'font-family:"Open Sans",sans-serif'>Choose File</span></strong>, click <img border="0" width="31" height="27" id="Picture 151" src= "CITC%20English%20User%20Guide_files/image056.jpg" alt="image" name="Picture 151" /> icon and navigate your PC to the needed file.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Commitment</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong> and repeat the previous steps to upload the required files.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments</span></strong>, add your comment.</p> <p class="MsoNormal">After you finish entering all required information for creating a company inside KSA account, click <strong><span style= 'font-family: "Open Sans",sans-serif'>Submit</span></strong> at the bottom on the <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> page in order to send the account creation request to the concerned officials at CITC.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="162" valign="top" style= 'width:121.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="509" valign="top" style= 'width:382.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When the concerned officials at CITC consider your submitted request, you receive a message on the email registered on the system to notify you of the officials’ decision to accept your request, deny it, or ask for modifications.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the officials ask you to modify your account information, the account link is sent to your email address so that you can apply the required modifications within a specific period of time. If the period expires and you do not apply the required modifications, a message is sent to your email address to notify you that your registration request is cancelled.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In case your account is accepted, a message is sent to your email address that contains the account activation link. Click the link to finish the activation process of your system account.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can display your account information at any time by clicking <strong><span style= 'font-family:"Open Sans",sans-serif'>My</span></strong> <strong><span style= 'font-family:"Open Sans",sans-serif'>Profile</span></strong> on top of the page.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In the <strong><span style= 'font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, you can perform the following:</span></p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete address and contact information details at any time</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Add more addresses and contact information</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete details of any of the files uploaded previously</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Upload more files</span></p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Display all previous comments and send a new comment if necessary.</span></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When you modify any of your information in <strong><span style='font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, a confirmation system message appears to inform you that your information is updated successfully.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h2><a name="_Toc488672989">Company outside KSA Registration</a></h2> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment enables companies outside KSA to create a system account in order to submit requests for e-services.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To register a company outside KSA account</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> On the licensing and approval system for communications and information technology equipment homepage,</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the bottom of the page, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Register</span></strong> Now.</p> <p class="MsoNormal">Or</p> <p class="MsoListBullet2"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the top of the page, click the <strong><span style= 'font-family:"Open Sans",sans-serif'>Register</span></strong> link.</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Registration</span></strong> page opens as shown in the following figure.</p> <p class="Figure"><img border="0" width="612" height="264" id= "Picture 152" src= "CITC%20English%20User%20Guide_files/image057.jpg" alt="image" name="Picture 152" /></p> <p class="MsoCaption">Figure 39: Registration page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Registration</span></strong> page (previous figure), click <strong><span style= 'font-family:"Open Sans",sans-serif'>Company outside KSA</span></strong>. The <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> page opens to register a company outside KSA.</p> <p class="Figure"><img border="0" width="533" height="393" id= "Picture 155" src= "CITC%20English%20User%20Guide_files/image058.jpg" alt="image" name="Picture 155" /></p> <p class="MsoCaption">Figure 40: Company Outside KSA Registration page</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the Registration Application Form link to download this form, then fill it in and upload it.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the name of each of the following sections to display the fields it contains, then type the detailed information required.</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Main Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Contact Person Information</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Conditions and System Information</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Attachments and Comments</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:80.95pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="564" valign="top" style= 'width:423.05pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>In the following sections, you have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="11" height= "18" id="Picture 79" src= "CITC%20English%20User%20Guide_files/image016.png" alt="image" name="Picture 79" />). These fields are required, which means the registration request cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672990">Main Information</a></h3> <p class="MsoNormal">Through “<strong><span style= 'font-family:"Open Sans",sans-serif'>Main Information</span></strong>”, section, you can provide the following:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Commercial Information</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Company Information</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Address and Contact</p> <p class="Figure"><img border="0" width="550" height="440" id= "Picture 158" src= "CITC%20English%20User%20Guide_files/image059.jpg" alt="image" name="Picture 158" /></p> <p class="MsoCaption">Figure 41: Main Information</p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node5" id="node5"></a>Commercial Information</h4> </div> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Commercial Information</span></strong> section, you can enter the company’s basic commercial information such as the commercial registry number and company activity as shown in the figure below.</p> <p class="Figure"><img border="0" width="632" height="149" id= "Picture 161" src= "CITC%20English%20User%20Guide_files/image060.jpg" alt="image" name="Picture 161" /></p> <p class="MsoCaption">Figure 42: Commercial Information section</p> <h3><a name="_Toc488672991">Company Information</a></h3> <p class="MsoNormal">Through “<strong><span style= 'font-family:"Open Sans",sans-serif'>Main Information</span></strong>”, you can provide company name in Arabic and English.</p> <p class="Figure"><img border="0" width="674" height="99" id= "Picture 165" src= "CITC%20English%20User%20Guide_files/image061.jpg" alt="image" name="Picture 165" /></p> <p class="MsoCaption">Figure 43: Company Information</p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node6" id="node6"></a>Address and Contact Information</h4> </div> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contact Information</span></strong> section, you can enter the company addresses and contact information.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add company address</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Main Information</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Address and Contacts</span></strong>, enter the detailed address and contact information (phone and fax) of the company.</p> <p class="Figure"><img border="0" width="516" height="235" id= "Picture 166" src= "CITC%20English%20User%20Guide_files/image062.jpg" alt="image" name="Picture 166" /></p> <p class="MsoCaption">Figure 44: New Address and Contact Information window</p> <h3><a name="_Toc488672992">Contact Person Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Person Information</span></strong> section, you can enter the contact information of the competent official at the company.</p> <p class="Figure"><img border="0" width="559" height="389" id= "Picture 167" src= "CITC%20English%20User%20Guide_files/image063.jpg" alt="image" name="Picture 167" /></p> <p class="MsoCaption">Figure 45: Contact Person Information section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add contact person information</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Contact Person Information</span></strong> table, click<img border="0" width="48" height="25" id="Picture 169" src= "CITC%20English%20User%20Guide_files/image032.jpg" alt="image" name="Picture 169" />. The <strong><span style= 'font-family:"Open Sans",sans-serif'>New Contact Person Information</span></strong> window opens.</p> <p class="Figure"><img border="0" width="551" height="325" id= "Picture 171" src= "CITC%20English%20User%20Guide_files/image051.jpg" alt="image" name="Picture 171" /></p> <p class="MsoCaption">Figure 46: New Contact Person Information window</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Enter the required contact information, namely the competent official’s name and position in Arabic and his mobile number as shown in the figure above, then click <strong><span style= 'font-family: "Open Sans",sans-serif'>Save</span></strong>.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="575" valign="top" style= 'width:431.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You can modify any of the contact person information entered at any time by clicking<img border="0" width="36" height="24" id="Picture 172" src="CITC%20English%20User%20Guide_files/image064.jpg" alt="image" name="Picture 172" />. You can also delete the contact person information entirely by clicking<img border="0" width="22" height= "25" id="Picture 175" src= "CITC%20English%20User%20Guide_files/image065.png" alt="image" name="Picture 175" />.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488672993">Conditions and System Information</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Credentials Information, Conditions and System Information</span></strong> section, you can enter information required for website access such as User Name, Password and Email Address as shown in the figure below. Please note that Password length should be between 8-12 and contains at least one special character, one capital letter, one small letter and one number.</p> <p class="Figure"><img border="0" width="607" height="317" id= "Picture 178" src= "CITC%20English%20User%20Guide_files/image066.jpg" alt="image" name="Picture 178" /></p> <p class="MsoCaption">Figure 47: Credentials Information, Conditions and System Information section</p> <p class="MsoNormal">After entering credentials information, read the system’s Conditions and General Rules then select the <strong><span style='font-family: "Open Sans",sans-serif'>I Have Read the Terms and Conditions</span></strong> check box.</p> <h3><a name="_Toc488672994">Attachments and Comments</a></h3> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments and Comments</span></strong> section, you can upload other documents related to the company activity as well as upload the files of the government documents for the company. Also, you can add any comment regarding your created account.</p> <p class="Figure"><img border="0" width="508" height="330" id= "Picture 179" src= "CITC%20English%20User%20Guide_files/image067.jpg" alt="image" name="Picture 179" /></p> <p class="MsoCaption">Figure 48: Other Required Attachments section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload other required attachments</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>. The <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window opens.</p> <p class="Figure"><img border="0" width="601" height="206" id= "Picture 180" src= "CITC%20English%20User%20Guide_files/image068.jpg" alt="image" name="Picture 180" /></p> <p class="MsoCaption">Figure 49: Other Required Attachments window</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In <strong><span style='font-family:"Open Sans",sans-serif'>Other Required Attachments</span></strong> window, in <strong><span style='font-family: "Open Sans",sans-serif'>Type</span></strong> drop-down list, select the file type you need to upload.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under <strong><span style= 'font-family:"Open Sans",sans-serif'>Choose File</span></strong>, click <img border="0" width="31" height="27" id="Picture 183" src= "CITC%20English%20User%20Guide_files/image056.jpg" alt="image" name="Picture 183" /> icon and navigate your PC to the needed file.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Commitment</span></strong>, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong> and repeat the previous steps to upload the required files.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Comments and Attachments</span></strong> section, under <strong><span style= 'font-family: "Open Sans",sans-serif'>Comments</span></strong>, add your comment.</p> <p class="MsoNormal">After you finish entering all required information for creating a company outside KSA account, click <strong><span style= 'font-family: "Open Sans",sans-serif'>Submit</span></strong> at the bottom on the <strong><span style= 'font-family:"Open Sans",sans-serif'>Organization</span></strong> page to send the account creation request to the concerned officials at CITC.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="162" valign="top" style= 'width:121.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="509" valign="top" style= 'width:382.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When the concerned officials at CITC consider your submitted request, you receive a message on the email registered on the system to notify you of the officials’ decision to accept your request, deny it, or ask for modifications.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the officials ask you to modify your account information, the account link is sent to your email address so that you can apply the required modifications within a specific period of time. If the period expires and you do not apply the required modifications, a message is sent to your email address to notify you that your registration request is cancelled.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In case your account is accepted, a message is sent to your email address that contains the account activation link. Click the link to finish the activation process of your system account.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can display your account information at any time by clicking <strong><span style= 'font-family:"Open Sans",sans-serif'>My</span></strong> <strong><span style= 'font-family:"Open Sans",sans-serif'>Profile</span></strong> on top of the page.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>In the <strong><span style= 'font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, you can perform the following:</span></p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete address and contact information details at any time</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Add more addresses and contact information</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Modify or delete details of any of the files uploaded previously</span></p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Upload more files</span></p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>Display all previous comments and send a new comment if necessary.</span></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When you modify any of your information in <strong><span style='font-family:"Open Sans",sans-serif'>My Profile</span></strong> page, a confirmation system message appears to inform you that your information is updated successfully.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="ChapterTitle"><a name="_Toc488672995">E-SERVICES</a></p> <p class="MsoNormal">This chapter is about how a registered system user can submit a request for e-services available on the website by CITC. The requests include:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device Approval Request</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Approval Certificate Request</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Custom Clearance Request</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device Marketing Request</p> <h1><a name="_Toc488672996">Submitting a Device Approval Request</a></h1> <p class="MsoNormal">Registered system users (individuals or organizations) can submit a device approval request.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To submit a device approval request</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click <strong><span style= 'font-family:"Open Sans",sans-serif'>E-Services</span></strong>.</p> <p class="Figure"><img border="0" width="628" height="254" id= "Picture 184" src= "CITC%20English%20User%20Guide_files/image069.jpg" alt="image" name="Picture 184" /></p> <p class="MsoCaption">Figure 50: E-Services page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>E-Services</span></strong> page, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Device Approval</span></strong>.</p> <p class="Figure"><img border="0" width="601" height="326" id= "Picture 185" src= "CITC%20English%20User%20Guide_files/image070.jpg" alt="image" name="Picture 185" /></p> <p class="MsoCaption">Figure 51: Device Approval Service page</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Device Approval Service</span></strong> page enables you to enter the detailed and technical information of the device to be approved through the following sections:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Check Device Approval</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Basic Information</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Technical Info</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Attachments and Comments</p> <h3><a name="_Toc488672997">Check Device Approval</a></h3> <p class="MsoNormal">You are requested to provide the following information to check device approval.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To check device approval</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Product Model</span></strong> text box, enter the name of the device you want to approve.</p> <p class="Figure"><img border="0" width="599" height="325" id= "Picture 188" src= "CITC%20English%20User%20Guide_files/image071.jpg" alt="image" name="Picture 188" /></p> <p class="MsoCaption">Figure 52: Check Device Approval</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Manufacturer</span></strong> dropdown menu, select the company producing the device.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:81.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="565" valign="top" style= 'width:423.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>In the following sections, you have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="11" height= "18" id="Picture 90" src= "CITC%20English%20User%20Guide_files/image016.png" alt="image" name="Picture 90" />). These fields are required, which means the registration request cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"><span style= 'position:relative;z-index:-1895823872'><span style= 'left:0px;position:absolute;left:229px;top:-2675px;width:13px;height: 1px'> <img width="13" height="1" src= "CITC%20English%20User%20Guide_files/image072.jpg" alt= "image" /></span></span></p> <p class="MsoListNumber"><span style='color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click on the name of each of the sections above to display the fields it contains, then enter the required detailed information.</p> <p class="MsoNormal"><span style= 'position:relative;z-index:-1895814656'><span style= 'left:0px;position:absolute;left:434px;top:-2747px;width:13px;height: 1px'> <img width="13" height="1" src= "CITC%20English%20User%20Guide_files/image073.jpg" alt= "image" /></span></span></p> <h3><a name="_Toc488672998">Basic Information</a></h3> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Basic Information</span></strong> section allows you to enter the device’s basic information, such as:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Product name in Arabic and English</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device type, as in its basic attribute such as analog or digital</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device description</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> ILAC Lab and Institute</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Customs Tariff Code</p> <p class="Figure"><img border="0" width="674" height="428" id= "Picture 191" src= "CITC%20English%20User%20Guide_files/image074.jpg" alt="image" name="Picture 191" /></p> <p class="MsoCaption">Figure 53: Basic Information section</p> <h3><a name="_Toc488672999">Technical Information</a></h3> <p class="MsoNormal">Through “Technical Info” section, you can provide the following information:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> External Antenna Gain dBi, dB</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> CITC Technical Specifications</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Operating Frequency & Transmitted Power</p> <p class="Figure"><img border="0" width="569" height="524" id= "Picture 192" src= "CITC%20English%20User%20Guide_files/image075.jpg" alt="image" name="Picture 192" /></p> <p class="MsoCaption">Figure 54: Technical Info Section</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node7" id="node7"></a>CITC Technical Specifications</h4> </div> <p class="MsoNormal">Select the checkbox next to the item you need to add.</p> <p class="Figure"><img border="0" width="604" height="310" id= "Picture 193" src= "CITC%20English%20User%20Guide_files/image076.jpg" alt="image" name="Picture 193" /></p> <p class="MsoCaption">Figure 55: CITC Technical Specifications</p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node8" id="node8"></a>Operating Frequency and Transmitted Power</h4> </div> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Operating Frequency and Transmitted Power</span></strong> section enables you to enter the device technical information, such as operating frequencies range (from and to) and maximum transmit power for each range.</p> <p class="Figure"><img border="0" width="674" height="180" id= "Picture 194" src= "CITC%20English%20User%20Guide_files/image077.jpg" alt="image" name="Picture 194" /></p> <p class="MsoCaption">Figure 56: Operating Frequency and Transmitted Power section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add operating frequency and maximum transmitted power</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the Operating Frequency and Transmitted Power table, click<img border="0" width="49" height="26" id="Picture 195" src= "CITC%20English%20User%20Guide_files/image078.jpg" alt="image" name="Picture 195" />. The New Frequency window opens.</p> <p class="Figure"><img border="0" width="584" height="253" id= "Picture 196" src= "CITC%20English%20User%20Guide_files/image079.jpg" alt="image" name="Picture 196" /></p> <p class="MsoCaption">Figure 57: New Frequency window</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In <strong><span style='font-family:"Open Sans",sans-serif'>the New Frequency</span></strong> window (previous figure), enter the operating frequency information as shown in the figure above, and then click <strong><span style= 'font-family:"Open Sans",sans-serif'>Save</span></strong>.</p> <p class="Figure"><img border="0" width="614" height="175" id= "Picture 197" src= "CITC%20English%20User%20Guide_files/image080.jpg" alt="image" name="Picture 197" /></p> <p class="MsoCaption">Figure 58: New frequency information</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:81.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="573" valign="top" style= 'width:429.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can modify operating frequency information by clicking <img border="0" width="27" height="22" id= "Picture 198" src= "CITC%20English%20User%20Guide_files/image081.png" alt="image" name="Picture 198" /> next to the frequency you want to modify (previous figure).</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can delete operating frequency information by clicking <img border="0" width="20" height="27" id= "Picture 199" src= "CITC%20English%20User%20Guide_files/image082.png" alt="image" name="Picture 199" /> next to the frequency you want to delete (previous figure).</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <h3><a name="_Toc488673000">Attachments and Comments</a></h3> <p class="MsoNormal">Through “<strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments and Comments</span></strong>” section, you can upload the following documents:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Approval Certificate Document</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Test Report</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Technical Brochure</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> General Attachment</p> <p class="MsoNormal">Moreover, you can add any number of comments concerning the device you want to approve.</p> <p class="Figure"><img border="0" width="559" height="448" id= "Picture 200" src= "CITC%20English%20User%20Guide_files/image083.jpg" alt="image" name="Picture 200" /></p> <p class="MsoCaption">Figure 59: Attachments window</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload a file and leave a comment</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Attachments and Comments</span></strong> section, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong> under each of the required documents, <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments</span></strong> window opens.</p> <p class="Figure"><img border="0" width="618" height="208" id= "Picture 201" src= "CITC%20English%20User%20Guide_files/image084.jpg" alt="image" name="Picture 201" /></p> <p class="MsoCaption">Figure 60: Attachments window</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Attachments</span></strong> window (previous figure), enter the information of the file you want to upload as shown in the figure above, then click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>.</p> <p class="Figure"><img border="0" width="427" height="146" id= "Picture 202" src= "CITC%20English%20User%20Guide_files/image085.jpg" alt="image" name="Picture 202" /></p> <p class="MsoCaption">Figure 61: Information of the file added</p> <p class="MsoNormal"> </p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="567" valign="top" style= 'width:425.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can modify uploaded file information by clicking <img border="0" width="27" height="22" id="Picture 203" src="CITC%20English%20User%20Guide_files/image081.png" alt="image" name="Picture 203" /> next to the file you want to modify (previous figure).</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can delete the uploaded file by clicking <img border="0" width="20" height="27" id="Picture 205" src="CITC%20English%20User%20Guide_files/image086.png" alt="image" name="Picture 205" /> next to the file you want to delete (previous figure).</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoListNumber"><span style='color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under <strong><span style= 'font-family:"Open Sans",sans-serif'>Previous Comments</span></strong>, leave your comment regarding the request you are submitting.</p> <p class="Figure"><img border="0" width="581" height="267" id= "Picture 208" src= "CITC%20English%20User%20Guide_files/image087.jpg" alt="image" name="Picture 208" /></p> <p class="MsoCaption">Figure 62: Previous Comments section</p> <p class="MsoNormal">After entering all the required information for approving a new device, you can do any of the following:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Save</span></strong> to save the device information you entered without submitting a device approval request.</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Back</span></strong> to return to the previous page.</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Submit</span></strong> to submit the request. A message appears to confirm that the request is submitted successfully and display the request number submitted.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="168" valign="top" style= 'width:1.75in;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="521" valign="top" style= 'width:390.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When the concerned officials at CITC consider your submitted request, you receive a message on the email registered on the system to notify you of the officials’ decision to accept your request, deny it, or ask for modifications.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the officials ask you to modify your request information, the request link is sent to you as a pending task so you can apply the necessary modifications. For more information about navigating to pending tasks, refer to the Requests Query section.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If your request is accepted and the device is approved, you can print a device conformity certificate. For more information about submitting a conformity certificate print request, refer to the Submitting an Approval Certificate Request section. A CITC official can also print the conformity certificate on your behalf and send you a notification by email to receive the certificate from CITC.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If your request is accepted and the device is approved, and then a CITC official change or modify the device technical specifications, you receive an email message asking you submit another approval request based on the modified specifications.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If a request is closed for any reason by CITC competent officials reviewing your submitted request, you receive an email message to inform you that the request is closed. The request and all its information is also saved in your closed requests section. For more information about navigating to closed requests, refer to the Requests Query section.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h1><a name="_Toc488673001">Submitting an Approval Certificate Request</a></h1> <p class="MsoNormal">Individuals or organizations registered on the licensing and approval system for communications and information technology equipment can request to receive an approval certificate for any of the CITC approved devices.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To submit an approval certificate print request</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click <strong><span style= 'font-family:"Open Sans",sans-serif'>E-Services</span></strong>.</p> <p class="Figure"><img border="0" width="674" height="298" id= "Picture 209" src= "CITC%20English%20User%20Guide_files/image088.jpg" alt="image" name="Picture 209" /></p> <p class="MsoCaption">Figure 63: E-Services page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>E-Services</span></strong> page (previous figure), click <strong><span style= 'font-family:"Open Sans",sans-serif'>Approval Certificate Request</span></strong>.</p> <p class="MsoNormal"> </p> <p class="Figure"><img border="0" width="551" height="383" id= "Picture 212" src= "CITC%20English%20User%20Guide_files/image089.jpg" alt="image" name="Picture 212" /></p> <p class="MsoCaption">Figure 64: Certificate Conformity Submit page</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Certificate Conformity Submit</span></strong> page, in the <strong><span style= 'font-family: "Open Sans",sans-serif'>Product Model</span></strong> text box, enter the name of the device for which you want to print a conformity certificate.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Manufacturer</span></strong> dropdown menu, select the company producing the device.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='position:relative;z-index:-1895779840'><span style= 'left:0px;position:absolute;left:229px;top:-8950px;width:13px;height: 1px'> <img width="13" height="1" src= "CITC%20English%20User%20Guide_files/image072.jpg" alt= "image" /></span></span>Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Submit</span></strong>. The <strong><span style= 'font-family:"Open Sans",sans-serif'>Device</span></strong> page opens.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="114" valign="top" style= 'width:85.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="575" valign="top" style= 'width:431.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If you submit information for a device that is not registered on the system, the request is closed and a message appears to inform you that the device does not exist, and that you should submit a device approval request using the Device Approval service.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If you submit information for a device that is already rejected by CITC, the request is closed and a message appears to inform you that the device is already rejected and display the reasons of rejection.</span></p> </td> </tr> </table> <p class="MsoNormal"><span style= 'position:relative;z-index:-1895778816'><span style= 'left:0px;position:absolute;left:163px;top:-9102px;width:3px;height:1px'> <img width="3" height="1" src= "CITC%20English%20User%20Guide_files/image090.png" alt= "image" /></span></span></p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Device</span></strong> page displays information of the device for which a conformity certificate print request is submitted through the following sections:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Basic Information</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Technical Information</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Operating Frequency and Transmitting Power</p> <h3><a name="_Toc488673002">Basic Information</a></h3> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Basic Information</span></strong> section displays the following information:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device status, whether approved or rejected by CITC, the date of approval/rejection, approval conditions or rejection reasons, etc.</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Detailed information about device model and producing company</p> <p class="Figure"><img border="0" width="600" height="291" id= "Picture 213" src= "CITC%20English%20User%20Guide_files/image091.jpg" alt="image" name="Picture 213" /></p> <p class="MsoCaption">Figure 65: Basic Information section</p> <h3><a name="_Toc488673003">Technical Information</a></h3> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Technical Information</span></strong> section displays the following information:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> CITC technical specifications matching the device technical specifications</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device type, as in its main attribute such as analog or digital</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Customs port number associated with the device</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Brief description for the device and how it works</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Operating frequencies the device use, the maximum transmit power on each frequency, and the device antenna gain</p> <p class="MsoNormal"> </p> <p class="Figure"><img border="0" width="674" height="295" id= "Picture 214" src= "CITC%20English%20User%20Guide_files/image092.jpg" alt="image" name="Picture 214" /></p> <p class="MsoCaption">Figure 66: Technical Information section</p> <h3><a name="_Toc488673004">Operating Frequency and Transmitting Power</a></h3> <p class="MsoNormal">The section displays the details of device’s operating frequency and transmitting power [If Any].</p> <p class="Figure"><img border="0" width="674" height="116" id= "Picture 215" src= "CITC%20English%20User%20Guide_files/image093.jpg" alt="image" name="Picture 215" /></p> <p class="MsoCaption">Figure 67: Operating Frequency and Transmitting Power</p> <p class="MsoNormal">After reviewing device information for which you want to submit a conformity certificate print request, click <strong><span style= 'font-family:"Open Sans",sans-serif'>print</span></strong>. A window appears to display the certificate outline, from which you can export the certificate information to various formats and print it in the appropriate format.</p> <p class="Figure"><img border="0" width="339" height="500" id= "Picture 259" src= "CITC%20English%20User%20Guide_files/image094.jpg" alt="image" name="Picture 259" /></p> <p class="MsoCaption">Figure 68: Print Ready Conformity Certificate</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="144" valign="top" style= 'width:1.5in;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="527" valign="top" style= 'width:395.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the approval status of a device registered on the system changes from approved to rejected, the system users who requested a conformity certificate for the device are notified by email to inform them that the device is now rejected by CITC and that the device conformity certificate is now invalid.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If a CITC official changes or modifies device technical specifications registered on the system, the system users who requested a conformity certificate for the modified device are notified by email so that they submit another conformity certificate request.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h1><span style= 'position:relative;z-index:-1895771648'><span style='position: absolute;left:163px;top:-11226px;width:3px;height:1px'> <img width="3" height="1" src= "CITC%20English%20User%20Guide_files/image036.png" alt= "image" /></span></span><a name="_Toc488673005">Submitting a Customs Clearance Request</a></h1> <p class="MsoNormal">Individuals or organizations registered on the system can submit a custom clearance request for one or more devices. Please note that when you submit a customs releasing request, the request will have multiple Childs requests and this depends on the user privilege and device privilege. The child requests will be treated as a normal request and you should open it from track requests.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To submit a customs clearance request</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click <strong><span style= 'font-family:"Open Sans",sans-serif'>E-Services</span></strong>.</p> <p class="Figure"><img border="0" width="674" height="284" id= "Picture 218" src= "CITC%20English%20User%20Guide_files/image095.jpg" alt="image" name="Picture 218" /></p> <p class="MsoCaption">Figure 69: E-Services page</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>E-Services</span></strong> page, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Custom Clearance</span></strong>.</p> <p class="Figure"><img border="0" width="630" height="393" id= "Picture 222" src= "CITC%20English%20User%20Guide_files/image096.jpg" alt="image" name="Picture 222" /></p> <p class="MsoCaption">Figure 70: Custom Clearance page</p> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Custom Clearance</span></strong> page, you can enter the detailed information of the shipment you want to submit a custom clearance for through the following sections:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Basic Information</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Request Information</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Shipment Items</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Attachments and Comments</p> <p class="MsoListNumber"><span style='color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the name of each of the previous sections to display the fields it contains, then enter the detailed information required.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:81.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="565" valign="top" style= 'width:423.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>In the following sections, you have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="11" height= "18" id="Picture 107" src= "CITC%20English%20User%20Guide_files/image016.png" alt="image" name="Picture 107" />). These fields are required, which means the registration request cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><span style= 'position:relative;z-index:-1895764480'><span style='left:0px; position:absolute;left:163px;top:-12454px;width:3px;height:1px'> <img width="3" height="1" src= "CITC%20English%20User%20Guide_files/image036.png" alt= "image" /></span></span><a name="_Toc488673006"></a><span style= 'position:relative;z-index:-1895763456'><span style= 'left:0px;position:absolute;left:434px;top:-12454px;width:13px; height:1px'><img width="13" height="1" src="CITC%20English%20User%20Guide_files/image073.jpg" alt="image" /></span></span>Basic Information</h3> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Basic Information</span></strong> section enables you to enter the following information:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The type of clearance you are applying for, such as Advanced Releasing or Temporary Releasing</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The customs port where you want to receive the shipment</p> <p class="Figure"><img border="0" width="674" height="101" id= "Picture 226" src= "CITC%20English%20User%20Guide_files/image097.jpg" alt="image" name="Picture 226" /></p> <p class="MsoCaption">Figure 71: Custom Clearance page – Basic Information section</p> <p class="MsoNormal">If you select Temporary Releasing, additional fields appear such as from date and to date of the temporary release.</p> <p class="Figure"><img border="0" width="674" height="156" id= "Picture 229" src= "CITC%20English%20User%20Guide_files/image098.jpg" alt="image" name="Picture 229" /></p> <p class="MsoCaption">Figure 72: Custom Clearance page – Basic Information section – Temporary Releasing</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="126" valign="top" style= 'width:94.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="561" valign="top" style= 'width:421.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the clearance request is not closed before the temporary releasing expiry date, you receive a message on your email to remind you of the temporary releasing expiry date and that it is necessary to submit clearance evidence to close the request. For more information about submitting clearance evidence, refer to the Following up Task to Provide Clearance Evidence section.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the temporary releasing date expires without providing clearance evidence, a notification is sent to your email to update temporary releasing request information within a specific period of time. Otherwise, a CITC competent official will deactivate your system account.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoNormal">Through <strong><span style= 'font-family:"Open Sans",sans-serif'>Basic Information</span></strong> section, you also provide beneficiary entity information.</p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node9" id="node9"></a>Importer Information</h4> </div> <p class="MsoNormal">The system automatically displays information of the importing individual/entity such as:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Importing entity type, whether individuals or companies</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Name of the individual/company importing the shipment</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The commercial registration number the user entered when he created his CITC website account</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Importer type code, i.e. the type of company importing the shipment (for example Saudi company, foreign company, government entity, etc.)</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Inferential number type code</p> <p class="Figure"><img border="0" width="674" height="246" id= "Picture 231" src= "CITC%20English%20User%20Guide_files/image099.jpg" alt="image" name="Picture 231" /></p> <p class="MsoCaption">Figure 73: Custom Clearance page – Beneficiary Entity Information section</p> <p class="MsoNormal">If importing entity is different than the beneficiary entity, the user clears the check box next to Importer is the same imported for then enter required information such as:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The company type for which the user is importing the shipment (such as government entity, foreign company, Saudi company, etc.)</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The inferential number type code of this entity (such as the commercial registration number)</p> <p class="Figure"><img border="0" width="600" height="372" id= "Picture 232" src= "CITC%20English%20User%20Guide_files/image100.jpg" alt="image" name="Picture 232" /></p> <p class="MsoCaption">Figure 74: Beneficiary Entity Information section – Importer is not the same as imported for</p> <h3><a name="_Toc488673007">Request Information</a></h3> <p class="MsoNormal">Through this section, you will be asked to provide the purpose of importing the shipment.</p> <p class="Figure"><img border="0" width="587" height="227" id= "Picture 234" src= "CITC%20English%20User%20Guide_files/image101.jpg" alt="image" name="Picture 234" /></p> <p class="MsoCaption">Figure 75: Custom Clearance/ Request Information Section</p> <h3><a name="_Toc488673008">Shipment Item Information</a></h3> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Shipment Items Information</span></strong> section enables you to enter detailed information about the items of the imported shipment, such as the type and quantity of the shipment, the imported device model, and the producing company.</p> <p class="Figure"><img border="0" width="578" height="230" id= "Picture 237" src= "CITC%20English%20User%20Guide_files/image102.jpg" alt="image" name="Picture 237" /></p> <p class="MsoCaption">Figure 76: Custom Clearance page – Shipment Item Information section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add shipment items information</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the Shipment Items Information table, click<img border="0" width= "33" height="23" id="Picture 238" src= "CITC%20English%20User%20Guide_files/image103.png" alt="image" name="Picture 238" />. A new page opens so you can enter detailed information about shipment items.</p> <p class="Figure"><img border="0" width="592" height="206" id= "Picture 239" src= "CITC%20English%20User%20Guide_files/image104.jpg" alt="image" name="Picture 239" /></p> <p class="MsoCaption">Figure 77: Adding shipment items detailed information</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Enter the following shipment items detailed information:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Item serial</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Item description</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Imported shipment quantity</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Unit type</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Type; i.e. the imported shipment type (<strong><span style= 'font-family:"Open Sans",sans-serif'>Spare Part</span></strong> or <strong><span style= 'font-family:"Open Sans",sans-serif'>Device</span></strong>)</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <table class="CITCDescriptionTableDesign" border="1" cellspacing= "0" cellpadding="0" style='border-collapse:collapse;border:none'> <tr> <td width="335" valign="top" style= 'width:251.1pt;border-top:none;border-left: solid #3E4068 1.5pt;border-bottom:none;border-right:solid white 1.5pt; background:#363B74;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'color:white'>Device</span></b></p> </td> <td width="335" valign="top" style= 'width:251.4pt;border:none;border-right:solid #3E4068 1.5pt; background:#363B74;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style='color:white'>Spare Part</span></b></p> </td> </tr> <tr> <td width="335" valign="top" style= 'width:251.1pt;border:solid #363B74 1.5pt; background:#ECECEC;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">The section <strong><span style= 'font-family:"Open Sans",sans-serif'>Device Main Info appears</span></strong> to help the user enter device information, as shown in the Device Main Info section.</p> </td> <td width="335" valign="top" style= 'width:251.4pt;border:solid #363B74 1.5pt; border-left:none;background:#ECECEC;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal">The sections <strong><span style= 'font-family:"Open Sans",sans-serif'>Spare Parts</span></strong> and <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments</span></strong> appear to help the user enter detailed information about the spare parts imported and attach their associated documents, as shown in the sections Spare Parts and Attachments consecutively.</p> </td> </tr> </table> <p class="MsoNormal"> </p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="node10" id="node10"></a>Device Main Info</h4> </div> <p class="Figure"><img border="0" width="585" height="179" id= "Picture 240" src= "CITC%20English%20User%20Guide_files/image105.jpg" alt="image" name="Picture 240" /></p> <p class="MsoCaption">Figure 78: Custom Clearance page – Device Main Info section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To display device information</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Device Main Info</span></strong> section, enter the following detailed information:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The device model</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The company producing the device</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="108" valign="top" style= 'width:81.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="579" valign="top" style= 'width:434.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If you enter information for a device that cannot be cleared by customs or that does not fall under CITC jurisdiction, a message appears to clarify the device status and ask the request submitter to modify request information.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If you choose Advanced Releasing and enter information for a CITC approved device, but require special device specifications certificates or require examination by CITC, a message appears to clarify that Advanced Releasing is not available for this device and ask you to provide an ordinary clearance request.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click Validate Device Existence. The following sections appear:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Devices</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Operating Frequency & Transmitted Power</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Attachments</p> <p class="Figure"><img border="0" width="583" height="309" id= "Picture 241" src= "CITC%20English%20User%20Guide_files/image106.jpg" alt="image" name="Picture 241" /></p> <p class="MsoCaption">Figure 79: Device Main Info section</p> <p class="MsoListNumber"><span style='color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click each of the sections in the above figure to display the fields it contains.</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> If the device you want to import exists in the list of devices approved and registered on the system, the device detailed information is displayed automatically.</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> If the device you want to import does not exist in the list of devices approved and registered on the system, the user should enter the device detailed information.</p> <p class="MsoListNumber"><span style='color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> After entering the required information, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Save</span></strong>. The information you entered will be added to the table Shipment Items Information.</p> <p class="Figure"><span style= 'position:relative;z-index:-1895737856'><span style= 'left:0px;position:absolute;left:109px;top:-16627px;width:330px; height:1px'> <img width="330" height="1" src= "CITC%20English%20User%20Guide_files/image107.jpg" alt= "image" /></span></span> <img border="0" width="674" height= "204" id="Picture 263" src= "CITC%20English%20User%20Guide_files/image108.jpg" alt="image" name="Picture 263" /></p> <p class="MsoCaption">Figure 80: Shipment Items Information section – added shipment device information</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="138" valign="top" style= 'width:103.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="551" valign="top" style= 'width:413.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can modify the device information you entered by clicking <img border="0" width="16" height="30" id= "Picture 12" src="CITC%20English%20User%20Guide_files/image109.png" alt="image" name="Picture 12" /> next to the device information you want to modify (previous figure).</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can delete device information you entered by clicking <img border="0" width="20" height="22" id= "Picture 14" src="CITC%20English%20User%20Guide_files/image110.png" alt="image" name="Picture 14" /> next to the device information you want to delete (previous figure).</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <div style= 'border:none;border-bottom:solid #D49F0F 2.25pt;padding:0in 0in 1.0pt 0in'> <h4><a name="page85" id="page85"></a>Spare Parts</h4> </div> <p class="Figure"><img border="0" width="556" height="271" id= "Picture 242" src= "CITC%20English%20User%20Guide_files/image111.jpg" alt="image" name="Picture 242" /></p> <p class="MsoCaption">Figure 81: Custom Clearance page – Spare Parts section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To add spare parts details</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Spare Parts</span></strong> section, enter the detailed information of the spare parts you want to import such as:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Spare part name</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Spare part model and manufacturer</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Spare part description</p> <h5><a name="node11" id="node11"></a>Attachments [Spare Parts]</h5> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments</span></strong> section enables you to upload files related to the spare part.</p> <p class="Figure"><img border="0" width="674" height="96" id= "Picture 244" src= "CITC%20English%20User%20Guide_files/image112.jpg" alt="image" name="Picture 244" /></p> <p class="MsoCaption">Figure 82: Custom Clearance page – Attachments section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload a file</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Attachments</span></strong> section, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>. A new window appears to enter the details of the file you want to upload.</p> <p class="Figure"><img border="0" width="537" height="220" id= "Picture 245" src= "CITC%20English%20User%20Guide_files/image113.jpg" alt="image" name="Picture 245" /></p> <p class="MsoCaption">Figure 83: Attachments section – Uploading a file</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Attachments</span></strong> window (previous figure), enter the information of the file you want to upload as shown in the figure above, then click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>.</p> <p class="Figure"><img border="0" width="468" height="169" id= "Picture 246" src= "CITC%20English%20User%20Guide_files/image114.jpg" alt="image" name="Picture 246" /></p> <p class="MsoCaption">Figure 84: Attachments section – attached file details</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="132" valign="top" style= 'width:99.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="557" valign="top" style= 'width:417.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can modify uploaded file information by clicking <img border="0" width="29" height="27" id="Picture 248" src="CITC%20English%20User%20Guide_files/image115.jpg" alt="image" name="Picture 248" /> next to the file you want to modify (previous figure).</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can delete the uploaded file by clicking <img border="0" width="18" height="29" id="Picture 252" src="CITC%20English%20User%20Guide_files/image116.png" alt="image" name="Picture 252" /> next to the file you want to delete (previous figure).</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="Figure"><img border="0" width="674" height="204" id= "Picture 267" src= "CITC%20English%20User%20Guide_files/image117.jpg" alt="image" name="Picture 267" /></p> <p class="MsoCaption">Figure 85: Shipment Item Information section - added spare part shipment items information</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="132" valign="top" style= 'width:99.0pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="557" valign="top" style= 'width:417.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can modify shipment items information by clicking <img border="0" width="23" height="26" id="Picture 55" src="CITC%20English%20User%20Guide_files/image118.png" alt="image" name="Picture 55" /> next to the shipment item you want to modify (previous figure).</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can delete shipment items information by clicking <img border="0" width="18" height="27" id="Picture 58" src="CITC%20English%20User%20Guide_files/image119.png" alt="image" name="Picture 58" /> next to the shipment item you want to delete (previous figure).</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h3><a name="_Toc488673009">Attachments and Comments</a></h3> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Attachments</span></strong> section enables you to upload files related to the shipment. Also, you can display the previous comments system administrators left on this shipment.</p> <p class="Figure"><img border="0" width="571" height="454" id= "Picture 270" src= "CITC%20English%20User%20Guide_files/image120.jpg" alt="image" name="Picture 270" /></p> <p class="MsoCaption">Figure 86: Custom Clearance page – Attachments section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To upload a file</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Attachments</span></strong> section, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>. A window appears to add a new attachment.</p> <p class="Figure"><img border="0" width="608" height="194" id= "Picture 272" src= "CITC%20English%20User%20Guide_files/image121.jpg" alt="image" name="Picture 272" /></p> <p class="MsoCaption">Figure 87: Attachments section – Adding a file</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Attachments</span></strong> window (previous figure), enter the information of the file you want to upload as shown in the figure above, then click <strong><span style= 'font-family:"Open Sans",sans-serif'>Upload</span></strong>.</p> <p class="Figure"><img border="0" width="610" height="162" id= "Picture 274" src= "CITC%20English%20User%20Guide_files/image122.jpg" alt="image" name="Picture 274" /></p> <p class="MsoCaption">Figure 88: Attachments section – attached file details</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="102" valign="top" style= 'width:76.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="572" valign="top" style= 'width:429.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can modify uploaded file information by clicking <img border="0" width="29" height="27" id="Picture 275" src="CITC%20English%20User%20Guide_files/image123.jpg" alt="image" name="Picture 275" /> next to the file you want to modify (previous figure).</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can delete the uploaded file by clicking <img border="0" width="18" height="29" id="Picture 277" src="CITC%20English%20User%20Guide_files/image116.png" alt="image" name="Picture 277" /> next to the file you want to delete (previous figure).</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoListNumber"><span style='color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under <strong><span style= 'font-family:"Open Sans",sans-serif'>Previous Comments</span></strong>, leave your comment regarding the request you are submitting.</p> <p class="MsoNormal">After entering all the required information for submitting a customs clearance request, you can do any of the following:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Save</span></strong> to save the shipment information you entered without submitting a customs clearance request.</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Back</span></strong> to return to the previous page.</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Submit</span></strong> to submit the request. A confirmation message appears to inform you that the request is submitted successfully and display the submitted request number.</p> <p class="MsoNormal"><span style= 'position:relative;z-index:-1895703040'><span style= 'left:0px;position:absolute;left:89px;top:-20244px;width:58px;height: 1px'> <img width="58" height="1" src= "CITC%20English%20User%20Guide_files/image124.jpg" alt= "image" /></span></span></p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="138" valign="top" style= 'width:103.5pt;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Important</span></b></p> </td> <td width="533" valign="top" style= 'width:400.0pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You have a self-clearance privilege for devices you submitted a customs clearance request for, request is sent to you as a pending task so you can approve the customs clearance request yourself. For more information about navigating to pending tasks, refer to the Requests Query section.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>When the concerned officials at CITC consider your submitted request, you receive a message on the email registered on the system to notify you of the officials’ decision to accept your request, deny it, ask for modifications, etc.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If the officials ask you to modify your request information, the request link is sent to you as a pending task so you can apply the necessary modifications. For more information about navigating to pending tasks, refer to the Requests Query section.</span></p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If CITC competent officials decide to reject your customs clearance request for a device and ask you to submit a device approval request, the rejection decision is sent to your email with a link for a device approval request that you can submit.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If a request is closed for any reason by CITC competent officials reviewing your submitted request, you receive an email message to inform you that the request is closed. The request and all its information is also saved in your closed requests section. For more information about navigating to closed requests, refer to the Requests Query section.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h2><a name="_Toc488673010">Following up Task to Confirm an Examination Appointment</a></h2> <p class="MsoNormal">There are 3 types of examination as following:-</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Examination Inside port</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Sample Examination</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Examination outside port</p> <p class="MsoNormal">In case the engineering employees in CITC organization decide the examination type to be inside or outside custom port, you should confirm the examination time and place to continue your request. Once you confirm the examination place and time, you should attend to the agreed place on time and deliver the sample to CITC organization to finish all the examination procedures for your device.</p> <p class="MsoNormal">For the sample examination, you must deliver the sample to CITC premises physically to finish all the examination procedures for your device.</p> <p class="MsoNormal">To finish the customs clearance request procedures, the submitter should confirm the appointment to examine a sample of the shipment they wish to clear as soon as he receives a Confirm Examination Appointment task notification. The user can modify or confirm the examination appointment.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To confirm the examination appointment</span></strong></p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Open your requests query page as shown in the chapter Inquiry and tracking, title <a href="#page109"><span style= 'color:windowtext; text-decoration:none'>Requests Query.</span></a></p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under the <strong><span style= 'font-family:"Open Sans",sans-serif'>Pending Tasks</span></strong> tab, click the customs clearance request number associated with the task <strong><span style= 'font-family:"Open Sans",sans-serif'>Confirm Examination Appointment</span></strong>. The request details page opens.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the customs clearance request details page, in the <strong><span style= 'font-family:"Open Sans",sans-serif'>Examination Request</span></strong> section, review the date appointed for the examination as shown in the figure below.</p> <p class="Figure"><img border="0" width="445" height="180" id= "Picture 331" src= "CITC%20English%20User%20Guide_files/image125.jpg" alt="image" name="Picture 331" /></p> <p class="MsoCaption">Figure 89: Customs Clearance Information page – Examination Request page</p> <p class="MsoListNumber"><span style='color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the Task Actions section, select one of the following actions as shown in the figure below:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <strong><span style= 'font-family:"Open Sans",sans-serif'>Update</span></strong>; to request rescheduling the examination appointment</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <strong><span style= 'font-family:"Open Sans",sans-serif'>Confirm</span></strong>; to confirm the examination appointment</p> <p class="Figure"><img border="0" width="551" height="80" id= "Picture 333" src= "CITC%20English%20User%20Guide_files/image126.jpg" alt="image" name="Picture 333" /></p> <p class="MsoCaption">Figure 90: Customs Clearance Information page – Task Actions section</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="120" valign="top" style= 'width:1.25in;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="569" valign="top" style= 'width:426.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>When the examination appointment is confirmed with the CITC official assigned to examine the sample, the system sends a notification to the request submitter 12 hours before the appointment to remind them of the appointment.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <h2><a name="_Toc488673011">Following up Task to Provide Clearance Evidence</a></h2> <p class="MsoNormal">To finish the temporary customs clearance request procedures, the submitter should provide the required evidence to make sure the shipment will be redeemed in the appointed date. Evidence includes clearance evidence number; i.e. the number of the invoice the submitter receives from customs upon redeeming the shipment, and the clearance evidence date; i.e. the date of receiving the invoice.</p> <strong><span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span></strong> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'> </span></strong></p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To provide clearance evidence</span></strong></p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Open your requests query page as shown in the chapter Inquiry and tracking, title <a href="#page109">Requests Query.</a></p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Under the <strong><span style= 'font-family:"Open Sans",sans-serif'>Pending Tasks</span></strong> tab, click the customs clearance request number associated with the task <strong><span style= 'font-family:"Open Sans",sans-serif'>Provide Clearance Evidence</span></strong>. The request details page opens.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the customs clearance request details page, in the <strong><span style='font-family:"Open Sans",sans-serif'>Provide Evidence</span></strong> section, provide the number and date of the clearance evidence as shown in the figure below.</p> <p class="Figure"><img border="0" width="545" height="104" id= "Picture 336" src= "CITC%20English%20User%20Guide_files/image127.jpg" alt="image" name="Picture 336" /></p> <p class="MsoCaption">Figure 91: Customs Clearance Information page – Provide Evidence page</p> <p class="MsoListNumber"><span style='color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style='font-family: "Open Sans",sans-serif'>Task Actions</span></strong> section, select the action <strong><span style= 'font-family:"Open Sans",sans-serif'>Submit</span></strong> as shown in the figure below. The request is sent to the system administrators.</p> <p class="Figure"><img border="0" width="531" height="70" id= "Picture 337" src= "CITC%20English%20User%20Guide_files/image128.jpg" alt="image" name="Picture 337" /></p> <p class="MsoCaption">Figure 92: Customs Clearance Information page – Task Actions page</p> <h1><a name="_Toc488673012">Submitting a Device Marketing Licensing Request</a></h1> <p class="MsoNormal">Individuals or organizations registered on the system who already submitted a customs clearance request for certain devices can submit a marketing request for a cleared device.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To submit a device marketing request</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click <strong><span style= 'font-family:"Open Sans",sans-serif'>E-Services</span></strong>.</p> <p class="Figure"><img border="0" width="527" height="231" id= "Picture 280" src= "CITC%20English%20User%20Guide_files/image129.jpg" alt="image" name="Picture 280" /></p> <p class="MsoCaption">Figure 93: E-Services page</p> <p class="Figure"><img border="0" width="573" height="261" id= "Picture 283" src= "CITC%20English%20User%20Guide_files/image130.jpg" alt="image" name="Picture 283" /></p> <p class="MsoCaption">Figure 94: Device Marketing Items</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> At the rightmost of the table displaying devices list, click<img border="0" width="17" height="28" id="Picture 286" src= "CITC%20English%20User%20Guide_files/image131.png" alt="image" name="Picture 286" />.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click the refresh icon <img border="0" width="18" height="24" id= "Picture 287" src= "CITC%20English%20User%20Guide_files/image132.png" alt="image" name="Picture 287" /> to update customer information.</p> <p class="Figure"><img border="0" width="606" height="186" id= "Picture 290" src= "CITC%20English%20User%20Guide_files/image133.jpg" alt="image" name="Picture 290" /></p> <p class="MsoCaption">Figure 95: Customer Information</p> </div> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <div class="WordSection3"> <p class="ChapterTitle"><a name="_Toc488673013">APPROVED DEVICES</a></p> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment provides individuals and organizations, registered or unregistered on the system, with the ability to search for CITC approved devices.</p> <p class="MsoNormal">CITC also provides registered users only the ability to display detailed information about the device searched, and a feature to print conformity certificate for the device if it exists in the list of system approved devices.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To open the approved devices page</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Approved Devices</span></strong>. The Device page opens.</p> <p class="Figure"><img border="0" width="674" height="392" id= "Picture 293" src= "CITC%20English%20User%20Guide_files/image134.jpg" alt="image" name="Picture 293" /></p> <p class="MsoCaption">Figure 96: Device page</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Device</span></strong> page is divided into one section:</p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Search ICT Devices</p> <p class="MsoNormal">The page also contains a table to display search results.</p> <p class="MsoNormal"> </p> <h3><a name="_Toc488673014">Search ICT Devices</a></h3> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To search devices registered on the system</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Search ICT Devices</span></strong> section, enter information in one or more search parameters available (such as device type, model, producer, etc.) as shown in the figure below.</p> <p class="Figure"><img border="0" width="592" height="345" id= "Picture 294" src= "CITC%20English%20User%20Guide_files/image135.jpg" alt="image" name="Picture 294" /></p> <p class="MsoCaption">Figure 97: Search ICT Devices section</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> After entering device information, click Search. The search results appear according to the search parameters used in the table at the bottom on the page as shown in the figure above.</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="ChapterTitle"><a name="_Toc488673015">INQUIRY AND TRACKING</a></p> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment enables organizations, companies and individuals using it to perform the following:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Track the status of requests submitted</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Inquire about due invoices</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Inquire about conformity certificates printed previously</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To access the Inquiry and Tracking section</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click Inquiry and Tracking. The Query page opens.</p> <p class="Figure"><img border="0" width="595" height="271" id= "Picture 295" src= "CITC%20English%20User%20Guide_files/image136.jpg" alt="image" name="Picture 295" /></p> <p class="MsoCaption">Figure 98: Query page</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Query</span></strong> page is divided into two sections:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Follow-up Requests</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Conformity Certificate Check</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <h1><a name="_Toc488673016">Follow-up Requests</a></h1> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Follow-up Requests</span></strong> section, the user can inquire</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Invoices</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Certificates</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Requests</p> <h2><a name="_Toc488673017">Invoices Query</a></h2> <p class="MsoNormal">When the user submits a request for an e-service available on the CITC system, the system issues an invoice that covers fees determined for providing the service. Through the Invoices Query feature, the user can:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Display a list of invoices paid, and a list of invoices due</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Display invoice details such as invoice number, service name, request number, and amount due.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To query an invoice</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Query</span></strong> page (previous figure), at the bottom on the <strong><span style= 'font-family:"Open Sans",sans-serif'>Follow-up Requests</span></strong> section, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Invoices</span></strong> <strong><span style= 'font-family:"Open Sans",sans-serif'>Query</span></strong>. The <strong><span style='font-family:"Open Sans",sans-serif'>List Invoices</span></strong> page opens.</p> <p class="Figure"><img border="0" width="618" height="474" id= "Picture 297" src= "CITC%20English%20User%20Guide_files/image137.jpg" alt="image" name="Picture 297" /></p> <p class="MsoCaption">Figure 99: List Invoices page</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>List Invoices</span></strong> page contains the two tabs: <strong><span style= 'font-family:"Open Sans",sans-serif'>Unpaid</span></strong> and <strong><span style= 'font-family:"Open Sans",sans-serif'>Paid</span></strong>. Each tab displays the following detailed information about each invoice:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Invoice serial number</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Invoice number</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Invoice date</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> SADAD number</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Total amount due</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> To display additional information about an invoice, click the icon<img border="0" width="24" height="23" id="Picture 303" src= "CITC%20English%20User%20Guide_files/image138.png" alt="image" name="Picture 303" />. The <strong><span style= 'font-family:"Open Sans",sans-serif'>View Invoice</span></strong> window opens that contains more detailed information such as the type of service requested and request number and date.</p> <p class="Figure"> <img border="0" width="570" height="347" id="Picture 299" src= "CITC%20English%20User%20Guide_files/image139.jpg" alt="image" name="Picture 299" /></p> <p class="MsoCaption">Figure 100: View Invoice window</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>List Invoices</span></strong> page also provides the ability to filter invoices and search for a specific invoice in the <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong> section at the top of the page.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To filter invoices</span></strong></p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong> section (next figure), enter the required information in one or more of the search parameters fields available (such as request number, invoice number, service name for which fees are payable, etc.)</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong>. Invoices matching the search parameters used appear either under <strong><span style= 'font-family:"Open Sans",sans-serif'>Unpaid</span></strong> or <strong><span style= 'font-family:"Open Sans",sans-serif'>Paid</span></strong> tabs according to status.</p> <p class="Figure"><img border="0" width="572" height="363" id= "Picture 305" src= "CITC%20English%20User%20Guide_files/image140.jpg" alt="image" name="Picture 305" /></p> <p class="MsoCaption">Figure 101: List Invoices page – Filter section</p> <h2><a name="_Toc488673018">Certificates Query</a></h2> <p class="MsoNormal">The licensing and approval system for communications and information technology equipment enables users to query conformity certificates CITC issues for approved devices that the user requested to acquire and print previously.</p> <p class="MsoNormal">Using the <strong><span style= 'font-family:"Open Sans",sans-serif'>Certificates Query</span></strong> feature, the user can:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Check a certificate date of expiry</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> View and print a soft copy of the certificate</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To query a conformity certificate</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Query</span></strong> page (refer to the Inquiry and Tracking chapter introduction), in the Follow-up <strong><span style= 'font-family:"Open Sans",sans-serif'>Requests</span></strong> section, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Certificates Query</span></strong>. The <strong><span style= 'font-family:"Open Sans",sans-serif'>List Certificates</span></strong> page opens as shown in the figure below.</p> <p class="Figure"><img border="0" width="674" height="447" id= "Picture 306" src= "CITC%20English%20User%20Guide_files/image141.jpg" alt="image" name="Picture 306" /></p> <p class="MsoCaption">Figure 102: List Certificates page</p> <p class="MsoNormal">The page <strong><span style= 'font-family:"Open Sans",sans-serif'>List Certificates</span></strong> contains:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong> section at the top of the page to help the user in filtering certificates and search for a specific certificate.</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The <strong><span style='font-family:"Open Sans",sans-serif'>Soft Copy</span></strong> tab that display the following information about each certificate:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Certificate date of expiry</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Certificate number of which you want to print another copy</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style='font-family: "Open Sans",sans-serif'>List Certificates</span></strong> page, click the icon <img border="0" width="33" height="18" id="Picture 24" src= "CITC%20English%20User%20Guide_files/image142.jpg" alt="image" name="Picture 24" /> next to the certificate you want to query. A soft copy of the conformity certificate is displayed as shown in the following figure.</p> <p class="Figure"><img border="0" width="442" height="713" id= "Picture 384" src= "CITC%20English%20User%20Guide_files/image143.jpg" alt="image" name="Picture 384" /></p> <p class="MsoCaption">Figure 103: Conformity Certificate</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To filter certificates</span></strong></p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong> section (next figure), enter the required information in one or more of the search parameters fields available (such as conformity certificate print request date, or the certificate number you want to print again).</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Search</span></strong>. Certificates matching the search parameters used appear.</p> <p class="Figure"><img border="0" width="650" height="431" id= "Picture 313" src= "CITC%20English%20User%20Guide_files/image144.jpg" alt="image" name="Picture 313" /></p> <p class="MsoCaption">Figure 104: List Certificates page - Filter section</p> <h2><a name="_Toc488673019">Requests Query</a></h2> <p class="MsoNormal">The licensing and approval system for communications and information technology devices enables users to follow up on the status of CITC e-services requests they submit.</p> <p class="MsoNormal">In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Requests Query</span></strong> section, the user can:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Know the status of requests submitted</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> View request details submitted</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To query requests</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Query</span></strong> page (refer to the Inquiry and Tracking chapter introduction), in <strong><span style='font-family:"Open Sans",sans-serif'>the Follow-up Requests</span></strong> section, click <strong><span style='font-family:"Open Sans",sans-serif'>Requests Query</span></strong>. The <strong><span style= 'font-family:"Open Sans",sans-serif'>List Requests</span></strong> page opens.</p> <p class="Figure"><img border="0" width="573" height="371" id= "Picture 308" src= "CITC%20English%20User%20Guide_files/image145.jpg" alt="image" name="Picture 308" /></p> <p class="MsoCaption">Figure 105: List Requests page</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>List Requests</span></strong> page contains:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong> section at the top of the page to help the user in filtering requests and search for a specific request.</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> 4 tabs as follows:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Pending Tasks</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Saved</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In Progress</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Closed</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To filter requests</span></strong></p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong> section (next figure), enter the required information in one or more of the search fields available (such as request date or number or the type of service requested).</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Filter</span></strong>. Requests matching the search parameters used appear.</p> <p class="Figure"><img border="0" width="559" height="362" id= "Picture 310" src= "CITC%20English%20User%20Guide_files/image146.jpg" alt="image" name="Picture 310" /></p> <p class="MsoCaption">Figure 106: List Requests page - Filter section</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Pending Tasks</span></strong></p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Pending Tasks</span></strong> tab displays a list of pending tasks the request submitter should modify and resend to CITC officials through the system.</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Pending Tasks</span></strong> tab displays the following detailed information about each request:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The number of the request submitted</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The service type requested by the user (such as customs releasing, conformity certificate request, device approval request, etc.)</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The status of the request, through which the user can, for example, know the information and documents required by the competent official to finish the request (such as providing clearing evidence)</p> <p class="Figure"><img border="0" width="565" height="366" id= "Picture 311" src= "CITC%20English%20User%20Guide_files/image147.jpg" alt="image" name="Picture 311" /></p> <p class="MsoCaption">Figure 107: List Requests page – Pending Tasks</p> <p class="MsoNormal">You can click the request number to view details.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Saved requests</span></strong></p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Saved</span></strong> tab displays the requests the user created but didn’t still didn’t send to system administrators.</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Saved</span></strong> tab displays the following detailed information about each request:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The number of the request submitted</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The service type requested by the user (such as customs releasing, conformity certificate request, device approval request, etc.)</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The date the user created and saved the request</p> <p class="Figure"><img border="0" width="599" height="381" id= "Picture 315" src= "CITC%20English%20User%20Guide_files/image148.jpg" alt="image" name="Picture 315" /></p> <p class="MsoCaption">Figure 108: List Requests page – Saved requests</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="MsoNormal">You can click the request number to view details.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Requests in progress</span></strong></p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>In Progress</span></strong> tab displays a list of requests under scrutiny by competent officials. The In Progress tab displays the following detailed information about each request:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The number of the request submitted</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The service type requested by the user (such as customs releasing, conformity certificate request, device approval request, etc.)</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The status of the request, through which the user can know actions taken by the competent official. The request can be (in review, under technical survey, not viewed so far, etc.)</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The date the user created the request</p> <p class="Figure"><img border="0" width="552" height="351" id= "Picture 317" src= "CITC%20English%20User%20Guide_files/image149.jpg" alt="image" name="Picture 317" /></p> <p class="MsoCaption">Figure 109: List Requests page – Requests in progress</p> <p class="MsoNormal">You can click the request number to view details.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>Closed requests</span></strong></p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Closed</span></strong> tab displays a list of requests resolved (whether accepted or rejected).</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Closed</span></strong> tab displays the following detailed information about each request:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The number of the request submitted</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The service type requested by the user (such as customs releasing, conformity certificate request, device approval request, etc.)</p> <p class="MsoListBulletCxSpMiddle"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The status of the request; accepted or rejected</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The date the user created the request</p> <p class="MsoNormal"> </p> </div> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <div class="WordSection4"> <p class="Figure"><img border="0" width="610" height="366" id= "Picture 319" src= "CITC%20English%20User%20Guide_files/image150.jpg" alt="image" name="Picture 319" /></p> <p class="MsoCaption">Figure 110: List Requests page – Closed requests</p> <p class="MsoNormal">You can click the request number to view details.</p> <h1><a name="_Toc488673020">Conformity Certificate Check</a></h1> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To check a conformity certificate</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Query</span></strong> page, in the <strong><span style= 'font-family:"Open Sans",sans-serif'>Conformity Certificate Check</span></strong> section, enter the following required information:</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Certificate number</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Requester name in Arabic</p> <p class="MsoListBullet2CxSpMiddle"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device model in English</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> Device manufacturer in English</p> <p class="Figure"><img border="0" width="617" height="278" id= "Picture 320" src= "CITC%20English%20User%20Guide_files/image151.jpg" alt="image" name="Picture 320" /></p> <p class="MsoCaption">Figure 111: Query page – Conformity Certificate Check section</p> <p class="MsoListNumber"><span style='color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> After entering the required information, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Matching</span></strong>.</p> <p class="MsoListBullet2CxSpFirst"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> If a conformity certificate exists, the <strong><span style= 'font-family:"Open Sans",sans-serif'>Certificate Available</span></strong> message appears.</p> <p class="MsoListBullet2CxSpLast"><span style= 'font-family:Symbol;color:black'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> If there is no conformity certificate for the device, the <strong><span style= 'font-family:"Open Sans",sans-serif'>Certificate Unavailable</span></strong> message appears.</p> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:always' /></span> <p class="MsoNormal"> </p> <p class="ChapterTitle"><a name="_Toc488673021">CONTACT US</a></p> <p class="MsoNormal">The CITC licensing and approval system for communications and information technology equipment provides contact information such as international phone and fax numbers and P.O. Box to enable any registered or unregistered individual or organization to contact CITC. The system also provides the ability to send suggestions or inquiries to site administrators.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To access the Contact Us page</span></strong></p> <p class="MsoListBullet"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the licensing and approval system for communications and information technology equipment homepage, from the horizontal link bar, click <strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Us</span></strong>.</p> <p class="Figure"><img border="0" width="595" height="339" id= "Picture 321" src= "CITC%20English%20User%20Guide_files/image152.jpg" alt="image" name="Picture 321" /></p> <p class="MsoCaption">Figure 112: The licensing and approval system for communications and information technology devices homepage</p> <p class="MsoNormal">The <strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Us</span></strong> page is divided into two sections:</p> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The first section on the left side of the page includes a list of all the phone numbers (local and international) in addition to fax numbers and P.O. Box address.</p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> The second section, <strong><span style= 'font-family:"Open Sans",sans-serif'>Send Feedback</span></strong>, is where the user can send his feedback, suggestions and inquiries to CITC officials.</p> <p class="MsoNormal"><strong><span style= 'font-family:"Open Sans",sans-serif'>To send feedback/questions to site administrators</span></strong></p> <p class="MsoListNumber"><span style='color:#3E4068'>1.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family: "Open Sans",sans-serif'>Contact Us</span></strong> page (next figure), in the <strong><span style= 'font-family:"Open Sans",sans-serif'>Send Feedback</span></strong> section, enter your personal information such as your name and the email address where the answer to your feedback questions is sent.</p> <p class="Figure"><a name="page117" id="page117"></a><img border= "0" width="630" height="294" id="Picture 322" src= "CITC%20English%20User%20Guide_files/image153.jpg" alt="image" name="Picture 322" /></p> <p class="MsoCaption">Figure 113: Contact us page – Send Feedback section</p> <p class="MsoListNumberCxSpFirst"><span style= 'color:#3E4068'>2.<span style= 'font:7.0pt "Times New Roman"'> </span></span> From the <strong><span style= 'font-family:"Open Sans",sans-serif'>Category</span></strong> dropdown list, select the type of feedback/question you want to send to site administrators.</p> <p class="MsoListNumberCxSpMiddle"><span style= 'color:#3E4068'>3.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Subject</span></strong> text box, write a subject for your message.</p> <p class="MsoListNumberCxSpLast"><span style= 'color:#3E4068'>4.<span style= 'font:7.0pt "Times New Roman"'> </span></span> In the <strong><span style= 'font-family:"Open Sans",sans-serif'>Description</span></strong> text box, write the subject of your message in detail.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="96" valign="top" style= 'width:1.0in;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Note</span></b></p> </td> <td width="593" valign="top" style= 'width:444.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><span style='color:white'>You have to enter all required information in the fields marked by the asterisk symbol (<img border="0" width="16" height="19" id="Picture 60" src= "CITC%20English%20User%20Guide_files/image154.png" alt="image" name="Picture 60" />). These fields are required, which means the feedback/questions cannot be submitted without this information.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoListNumber"><span style='color:#3E4068'>5.<span style= 'font:7.0pt "Times New Roman"'> </span></span> Click <strong><span style= 'font-family:"Open Sans",sans-serif'>Send</span></strong>.</p> <table class="CITCNotesTable" border="0" cellspacing="0" cellpadding="0" style='border-collapse:collapse'> <tr> <td width="72" valign="top" style= 'width:.75in;border:none;border-right:solid white 2.25pt; background:#D49F0F;padding:0in 5.4pt 0in 5.4pt'> <p class="MsoNormal"><b><span style= 'font-variant:small-caps;color:white'>Notes</span></b></p> </td> <td width="617" valign="top" style= 'width:462.5pt;background:#363B74;padding: 0in 5.4pt 0in 5.4pt'> <p class="MsoListBulletCxSpFirst"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>If you have a system account, your name and email address associated with your account are filled automatically.</span></p> <p class="MsoListBulletCxSpLast"><span style= 'font-family:Symbol;color:#363B74'>·<span style= 'font:7.0pt "Times New Roman"'> </span></span> <span style='color:white'>You can also send your feedback/questions from the <strong><span style= 'font-family:"Open Sans",sans-serif'>Contact Us</span></strong> section on the licensing and approval system for communications and information technology devices homepage. For more information about this section, refer to section Contact Us in the first chapter titled <strong><span style= 'font-family:"Open Sans",sans-serif'>Homepage</span></strong>.</span></p> </td> </tr> </table> <p class="MsoNormal"> </p> <p class="MsoNormal"> </p> </div> <span style= 'font-size:10.0pt;font-family:"Open Sans",sans-serif'><br clear= "all" style='page-break-before:auto' /></span> <div class="WordSection5"> <p class="MsoNormal"> </p> </div>
Contents
Topics
Search
About the System
Targeted Audience
Guide Categories
Document Conventions
Individual Registration
Personal Information
Address and Contact Information
Credentials Information, Conditions and System Information
Attachments and Comments
Entities Registration
Research Foundation Registration
Main Information
Address and Contact Information
Contact Person Information
Conditions and System Information
Attachments and Comments
Government Entity Registration
Main Information
Address and Contact Information
Contact Person Information
Conditions and System Information
Attachments and Comments
Company inside KSA Registration
Main Information
Commercial Information
Company Information
Address and Contact Information
Contact Person Information
Conditions and System Information
Attachments and Comments
Company outside KSA Registration
Main Information
Commercial Information
Company Information
Address and Contact Information
Contact Person Information
Conditions and System Information
Attachments and Comments
Submitting a Device Approval Request
Check Device Approval
Basic Information
Technical Information
CITC Technical Specifications
Operating Frequency and Transmitted Power
Attachments and Comments
Submitting an Approval Certificate Request
Basic Information
Technical Information
Operating Frequency and Transmitting Power
Submitting a Customs Clearance Request
Basic Information
Importer Information
Request Information
Shipment Item Information
Device Main Info
Spare Parts
Attachments [Spare Parts]
Attachments and Comments
Following up Task to Confirm an Examination Appointment
Following up Task to Provide Clearance Evidence
Submitting a Device Marketing Licensing Request
Search ICT Devices
Follow-up Requests
Invoices Query
Certificates Query
Requests Query
Conformity Certificate Check
About the System
Address and Contact Information
Address and Contact Information
Address and Contact Information
Address and Contact Information
Address and Contact Information
Attachments and Comments
Attachments [Spare Parts]
Attachments and Comments
Attachments and Comments
Attachments and Comments
Attachments and Comments
Attachments and Comments
Attachments and Comments
Basic Information
Basic Information
Basic Information
Certificates Query
Check Device Approval
CITC Technical Specifications
Commercial Information
Commercial Information
Company Information
Company Information
Company inside KSA Registration
Company outside KSA Registration
Conditions and System Information
Conditions and System Information
Conditions and System Information
Conditions and System Information
Conformity Certificate Check
Contact Person Information
Contact Person Information
Contact Person Information
Contact Person Information
Credentials Information, Conditions and System Information
Device Main Info
Document Conventions
Entities Registration
Follow-up Requests
Following up Task to Confirm an Examination Appointment
Following up Task to Provide Clearance Evidence
Government Entity Registration
Guide Categories
Importer Information
Individual Registration
Invoices Query
Main Information
Main Information
Main Information
Main Information
Operating Frequency and Transmitted Power
Operating Frequency and Transmitting Power
Personal Information
Request Information
Requests Query
Research Foundation Registration
Search ICT Devices
Shipment Item Information
Spare Parts
Submitting a Customs Clearance Request
Submitting a Device Approval Request
Submitting a Device Marketing Licensing Request
Submitting an Approval Certificate Request
Targeted Audience
Technical Information
Technical Information
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